Management Trainee

CoCo Fresh Tea & Juice; Philippines; On-site; PHP 201,000 - 268,000; Full time

Job summary

CoCo Fresh Tea & Juice is hiring a barista to welcome customers, take orders, and prepare a wide range of beverages including milk tea, fruit tea, and specialty drinks. You will learn recipes, maintain cleanliness, handle payments, and ensure customer satisfaction in a fast-paced cafe setting.

Fresh graduates with barista training are encouraged; experience in beverage shops is a plus. Tattoo allowed if concealable.

Qualifications

• Graduate of 4-year Food & Beverage course or college level; Senior High School with NCII accepted.
• At least 1 year experience in casual dine-in or fast food is an advantage.
• Fresh graduates with on-the-job training as barista welcome.

Responsibilities

• Promotes company products by educating customers; prepares and serves a variety of drinks.
• Welcomes customers by determining their interests and needs.
• Educates customers by presenting and explaining the drink menu; answers questions.
• Prepares and sells drinks by following prescribed recipes and preparation techniques.
• Receives and processes payments; keeps the bar area clean.
• Maintains inventories by replenishing supplies and stocking.
• Keeps equipment operating; follows maintenance and safety regulations.
• Communicates customer feedback to managers and suggests new menu items.

Skills

Customer service

Barista skills

Cash handling

Upselling

Education

Senior High School with NCII

4-year Food & Beverage course

Tools

Espresso machine operation

Job description

• Promotes company product by educating customers; preparing and serving a variety of drinks.
• Welcomes customers by determining their interests and needs.
• Educates customers by presenting and explaining the drink menu; answering questions.
• Prepares and sells drinks by following prescribed recipes and preparation techniques for the specific drinks, such as, milk tea, fruit tea, fresh tea, cream and latte, juice, chocolate, slush and coffee.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing supply; stocking; maintaining supplies.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; addressing the preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Greeting customers as they enter
• Providing customers with drink menus and answering their questions regarding ingredients
• Taking orders while paying attention to details (e.g. preferences of drinks, dairy and sugar ratios)
• Prepare beverages following recipes
• Receive and process payments
• Keep the bar area clean
• Check if equipment operates properly and report any maintenance needs
• Comply with health and safety regulations
• Communicate customer feedback to managers and recommend new menu item
• Graduate of any 4 yr. Food and Beverage related course or at least college level. Sr High school graduate with NCII.
• At least 1-year work experience in a casual dine-in restaurant or fast food is an advantage.
• Fresh Graduate with On the Job Training background as Barista.
• Preferably employed with coffee or beverage shops like Starbucks, UCC, Coffee Bean, Bo’s Coffee, Krispy Kreme, Tim Hortons, Jamba Juice, Seattle Best, and Cinnabon.
• With work experience from McDonald’s, Kenny Rogers, Shakey’s, J-Co, Burger king, Banapple, TGIF, Mesa Filipino, Wendy’s, Shangri-La, and Burger Kings, Jollibee Food Corporation, is also acceptable.
• Visible Tattoo is allowed as long as it can be concealed or can be covered by an arm sleeve.