Mall Operations & Customer Service Associate

Filinvest Development Corporation; Cebu City; On-site; PHP 279,000 - 390,600; Full time

Job summary

Filinvest Development Corporation is seeking a Mall Operations Associate in Cebu City to manage customer service, oversee warehouse operations, and handle administrative tasks. The role requires strong interpersonal skills, attention to detail, and proficiency in MS Office. Candidates should have a graduate degree and relevant experience in mall operations. The position offers opportunities to contribute to a dynamic retail environment within Cebu's vibrant shopping scene.

Qualifications

• Experience in mall operations or relevant experience preferred.

Responsibilities

• Manage customer service inquiries and complaints.
• Oversee the clean and orderly maintenance of the customer service counter.
• Handle inventory and warehousing responsibilities.
• Prepare various requisition slips needed by the mall operations.

Skills

Attention to Detail

Emotional Control

Flexibility in Handling Stress

Initiative

Personal Relationship Skills

Problem Solving Ability

Computer Literate and excellent in MS Office Applications

Well organized

Education

Graduate of 4-year course

Job description

Filinvest Development Corporation is seeking a Mall Operations Associate in Cebu City to manage customer service, oversee warehouse operations, and handle administrative tasks. The role requires strong interpersonal skills, attention to detail, and proficiency in MS Office. Candidates should have a graduate degree and relevant experience in mall operations. The position offers opportunities to contribute to a dynamic retail environment within Cebu's vibrant shopping scene.