Logistics Supervisor

FlowerStore Group; Mandaluyong; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading e-commerce company in Mandaluyong is seeking a Logistics Supervisor to oversee shipment coordination and ensure timely deliveries. The ideal candidate should have a Bachelor's degree and 1-2 years of logistics experience. Strong organizational, communication, and negotiation skills are essential. If you're excited to contribute to a dynamic team and shape the future of logistics, we invite you to apply.

Qualifications

• Bachelor's degree in a relevant field preferred.
• 1-2 years of experience in Logistics required.
• Strong skills in MS Office and database management.

Responsibilities

• Supervise coordination and tracking of shipments for timely delivery.
• Ensure compliance with company SOPs for dispatch and rider operations.
• Communicate with external partners regarding delivery schedules.
• Negotiate rates and review contracts with logistics partners.
• Resolve logistics-related issues like shipping delays or order discrepancies.
• Maintain data in the fleet management system and generate reports.
• Support daily warehouse operations including receiving and dispatching orders.

Skills

Organizational skills

Time management

Communication skills

Negotiation skills

Customer service skills

Attention to detail

Education

Bachelor's degree in Business Administration, Operations, Supply Chain Management, or Logistics

Tools

MS Office

Database management

Job description

We are looking for a driven and passionate individual who thrives in solving complex challenges within a hyper-growth e-commerce environment, someone who learns fast, collaborates well, and enjoys the journey to join us as a Logistics Supervisor. As the Philippines #1 Online Gift Store, our mission is to make gifting thoughtful, affordable, and convenient. With a growing presence in Thailand, Vietnam, and Singapore, and backed by international investors, we are a young, dynamic, and multi-disciplinary team with deep e-commerce experience. If you're ambitious, eager to grow, and excited to help shape the future of gifting, we would love to have you on this journey. Are you up for the challenge?

Duties And Responsibilities

• Supervise the coordination and tracking of shipments to ensure timely delivery to customers and business units.
• Conduct regular checks to ensure compliance with company SOPs for dispatch and rider operations.
• Communicate with rider providers, third-party logistics (3PL) partners, and internal teams regarding delivery schedules, delays, or discrepancies.
• Negotiate rates and review partners contracts in coordination with management.
• Source and evaluate additional partner couriers to expand delivery capacity.
• Resolve logistics-related issues such as damaged or lost goods, shipping delays, or order discrepancies.
• Maintain accurate data entry in the fleet management system and generate reports for management.
• Support daily warehouse operations, including receiving, checking, and dispatching orders.
• Perform other logistics-related duties as required to support overall operations.

Qualifications

• Bachelor's degree in Business Administration, Operations, Supply Chain Management, or Logistics preferred.
• Have at least 1-2 years experience in Logistics.
• Knowledgeable in MS Office and database management.
• Strong organizational and time management skills.
• Excellent communication and negotiation skills.
• Customer service skills.
• Strong attention to detail.