Logistics & Shipping Support Specialist (Entry-Level)

Telesys BPO; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A logistics services company in Metro Manila is seeking an enthusiastic Shipping & Logistics Account Assistant. This entry-level position is perfect for fresh graduates or those with little experience, focused on supporting logistics partners and the account management team. Responsibilities include coordinating shipments, monitoring performance, and ensuring clear communication with clients. Candidates should have strong communication skills and a desire to learn about logistics, along with proficiency in MS Office or Google Workspace.

Qualifications

• Fresh graduates or candidates with no prior logistics experience are welcome.
• Strong communication and customer service skills are required.
• Basic understanding of shipping or supply chain concepts is a plus.

Responsibilities

• Assist in managing relationships with logistics clients and vendors.
• Support daily coordination of shipments and delivery updates.
• Track cargo status and communicate with clients regarding shipment progress.
• Help prepare shipping documents and basic reports.
• Monitor service performance and escalate operational issues when needed.

Skills

Strong communication skills

Customer service skills

Detail-oriented

Organizational skills

Eager to learn

Education

Bachelor’s degree in Logistics, Supply Chain, Business, or related field

Tools

MS Office

Google Workspace

Job description

A logistics services company in Metro Manila is seeking an enthusiastic Shipping & Logistics Account Assistant. This entry-level position is perfect for fresh graduates or those with little experience, focused on supporting logistics partners and the account management team. Responsibilities include coordinating shipments, monitoring performance, and ensuring clear communication with clients. Candidates should have strong communication skills and a desire to learn about logistics, along with proficiency in MS Office or Google Workspace.