A local hospitality firm in Makati is looking for an entry-level guest service representative. Responsibilities include welcoming guests, maintaining lobby cleanliness, and addressing inquiries. Candidates should have a high school diploma and possess strong customer service skills. This is a full-time, on-site role with no prior experience required, making it ideal for recent graduates. The company values a positive attitude and teamwork skills.
Qualifications
Must have a high school diploma or equivalent.
Entry-level position with 0–2 years of experience.
Customer service skills and a friendly attitude are required.
Responsibilities
Greet and assist guests in a friendly manner.
Maintain cleanliness in the lobby area.
Handle guest inquiries and resolve complaints.
Skills
Customer service
Friendly attitude
Good communication skills
Education
High school diploma or equivalent
Job description
On-site - Makati No Exp Required High/Senior High School Full-time
Job Description
Greet and assist guests in a friendly and welcoming manner.
Maintain cleanliness and organization in the lobby area.
Provide information about hotel amenities and services to guests.
Handle guest inquiries and resolve complaints effectively.
Collaborate with other staff members to ensure a smooth guest experience.
Requirements
Educational Qualifications: High school diploma or equivalent
Experience Level: Entry-level (0–2 years)
Skills and Competencies: Customer service, friendly attitude, hardworking, good communication skills
Qualities and Traits: Positive demeanor, team-oriented, and detail-focused
Responsibilities and Duties: Assist with maintaining lobby operations and guest satisfaction