A dynamic online retail company in Metro Manila seeks a Customer Engagement Specialist. You will engage with customers via live streaming to promote products and provide top-notch customer service. Responsibilities include demonstrating product features, answering viewer questions, and collaborating with the marketing team to enhance live sessions. The ideal candidate should possess strong communication skills and a high school diploma. This is a full-time role requiring availability from Monday to Saturday, 2:00 - 10:00 pm.
Qualifications
0–1 year of experience in sales or customer service.
Ability to create engaging content and maintain viewer interest.
Energetic, charismatic, and comfortable in front of a camera.
Responsibilities
Engage with customers through live streaming to promote and sell products.
Demonstrate product features and benefits in an engaging manner.
Interact with viewers, answer questions, and provide exceptional customer service.
Collaborate with the marketing team to develop engaging content for live sessions.
Track sales performance and customer feedback to improve future streams.
Skills
Strong interpersonal and communication skills
Education
High School Diploma or equivalent
Job description
A dynamic online retail company in Metro Manila seeks a Customer Engagement Specialist. You will engage with customers via live streaming to promote products and provide top-notch customer service. Responsibilities include demonstrating product features, answering viewer questions, and collaborating with the marketing team to enhance live sessions. The ideal candidate should possess strong communication skills and a high school diploma. This is a full-time role requiring availability from Monday to Saturday, 2:00 - 10:00 pm.