Seller Support (Buyer Chat) - SBS Customer Service
Manila, National Capital Region, Philippines
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Responsibilities
- Engage with potential customers through live streaming on platforms such as TikTok.
- Demonstrate products effectively to enhance viewer engagement and drive sales.
- Respond to customer inquiries in real-time, providing exceptional service and support.
- Collaborate with the marketing team to plan and execute live selling events.
- Analyze performance metrics and feedback to improve future live selling strategies.
Description
- Engage with potential customers through live streaming on platforms such as TikTok.
- Demonstrate products effectively to enhance viewer engagement and drive sales.
- Respond to customer inquiries in real-time, providing exceptional service and support.
- Collaborate with the marketing team to plan and execute live selling events.
- Analyze performance metrics and feedback to improve future live selling strategies.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0-2 years
- Skills and Competencies: Strong interpersonal and communication skills
- Skills and Competencies: Proficient in TikTok and other social media platforms
- Qualities and Traits: Energetic, outgoing, and engaging personality
- Responsibilities and Duties: Ability to work flexible hours to accommodate live streaming schedules
Seniority level
Not Applicable
Employment type
Full-time
Job function
Customer Service
Industries
Human Resources Services