Life Claims Specialist for BDO Life

BDO Unibank; Philippines; On-site; PHP 360,000 - 540,000; Full time

Job summary

The position is primarily responsible for the handling and processing of all claim types for BDO Life, ensuring correct, prompt and valid payment of benefits to claimants, efficient record maintenance and accurate and timely submission of reportorial requirements.

Responsibilities include evaluating claims for the Claims Committee, requesting investigations for contested events, preparing payment correspondence, releasing checks, and maintaining the death claim masterfile and claims records.

Qualifications

• Bachelor's degree in a business-related discipline.
• 3 years of relevant work experience in life insurance, with at least 1 year in a supervisory capacity.
• Knowledge of industry practices and insurance regulations.
• Customer-oriented, organized and team-oriented.
• Above-average communication and interpersonal skills.

Responsibilities

• Evaluates and recommends decisions for incontestable claims for approval by the Claims Committee.
• Requests investigations for contestable death claims and other claim types (e.g., Accidental Death, Hospital Income Benefits, Disability, Dread Disease, Personal Accident, Terminal Illness).
• Prepares payment correspondences for release to claimants.
• Handles check releases of payments to claimants, FA's or broker.
• Maintains death claim masterfile and updates claims records.

Skills

Customer service

Attention to detail

Teamwork

Communication

Education

Bachelor's degree in business

Job description

The position is primarily responsible for the handling and processing of all claim types for BDO Life, ensuring correct, prompt and valid payment of benefits to claimants, efficient record maintenance and accurate and timely submission of reportorial requirements.

Responsibilities:

• Prepares evaluation and recommends decision for incontestable claims for approval of the Claims Committee.
• Request claims investigation for contestable death claims, and other types of claim such as, Accidental Death, Hospital Income Benefits, Disability, Dread Disease, Personal Accident and Terminal Illness, whenever necessary.
• Prepares correspondences for the payment of benefits for release to the claimants.
• Handles check releasing of payments to the claimant, FA's or broker.
• Maintenance of death claim masterfile and updating of claims records.

Qualifications:

• Bachelor's degree in any business-related discipline.
• With at least 3 years of relevant work experience in life insurance industry, a year of which is in a supervisory capacity.
• Knowledge of industry practices and insurance regulations.
• Must be customer-oriented, organized and can work well with the team.
• With above average communication and interpersonal skills.
• Willing to work onsite and be assigned in Makati or Ortigas.

Take note that BDO will NEVER ask candidates for payment at any part of the recruitment process, or processing of their job application.