Learning Experience Designer

Alorica; Davao City; On-site; PHP 335,000 - 670,000; Full time

Job summary

Alorica is seeking a Learning Specialist to design and deliver training programs on-site in Davao, supporting employee development and performance through structured learning initiatives.

You will manage learning schedules, maintain records in the LMS, coach learners, and measure training effectiveness with defined metrics, partnering with operations to close skill gaps. This full-time role emphasizes collaboration with cross-functional teams and ongoing content improvement.

Qualifications

• Experience creating, delivering, and evaluating learning experiences.
• Excellent communication for facilitating sessions and writing materials.
• Experience in corporate or contact center learning environments preferred.
• Strong organizational skills and cross-functional collaboration.

Responsibilities

• Design and deliver training programs for employee development.
• Coordinate learning schedules and manage materials.
• Maintain learning records and ensure proper LMS usage.
• Facilitate classroom and small-group sessions with learners.
• Coach learners and provide feedback; evaluate training effectiveness with metrics.
• Collaborate with stakeholders to continuously improve learning content.

Skills

Training & Development

Instructional Design

Communication

Facilitation

Education

Bachelor's degree in Education, Training, Psychology, HR or related field

Tools

Learning Management System (LMS)

Job description

Alorica is seeking a Learning Specialist to design and deliver training programs on-site in Davao, supporting employee development and performance through structured learning initiatives.

You will manage learning schedules, maintain records in the LMS, coach learners, and measure training effectiveness with defined metrics, partnering with operations to close skill gaps. This full-time role emphasizes collaboration with cross-functional teams and ongoing content improvement.