KYC Specialist - Financial Platform Account - CONCENTRIX UP TECHNOHUB (URGENT)

Concentrix; Philippines; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

Learning & Development Opportunities

Fun & Competitive Environment

Industry Experts Collaboration

Job summary

Concentrix UP Ayala Technohub in the Philippines is seeking a KYC Specialist to join the Compliance Division. You will serve as the first line of operations, manage KYC processing for customers, review documentation for new accounts, and evaluate high-risk cases.

You will analyze customer processes and policies while monitoring market trends and customer behaviors to support a compliant, customer-centric service.

Qualifications

• Bachelor's Degree or equivalent with relevant experience in financial institutions or programs.
• Experience dealing with financial crime, fraud, and screening is desirable.
• Excellent verbal and written communication with strong organizational skills.

Responsibilities

• Review documentation for new customer accounts.
• Evaluate high-risk accounts and monitor for suspicious activity.
• Analyze customer processes and policies to support compliant operations.

Skills

Communication Skills

Problem Solving

Multi-tasking

Team Collaboration

Negotiation & Conflict Management

Education

Bachelor's Degree in Finance/Related Field

Job description

Are you ready to POWER UP your skills? Take the leap and join Concentrix's League of TOP-NOTCH TALENTS! Prepare for an Extra-Ordinary Journey where you not only Collaborate with Industry Champions but also immerse yourself in an Innovative Workplace filled with Laughter, Continuous Learning, and Limitless Opportunities. Join the Leading Global Provider of CX and Tech Services and seize this moment to #JoinConcentrix!

Job Summary:

Under the Compliance Division - the KYC (Know Your Customer) Specialist will Serve as the First Line of Operations who will Manage KYC Processing on Behalf of Customer(s). You will Review Documentation(s) for New Customer Account(s), Evaluate High-Risk Account(s), and Analyze New Customer Processes and Policies. While Providing Services to the Customer, you will also Study Market Trend(s) and Observe Customer Behavior Pattern(s) within the Business.

Minimum Hiring Qualifications:

• Bachelor's Degree with Relevant Experience - 2 to 3 Year(s) Background from a Financial Institution or Program (Experience and Exposure in Dealing with Financial Crime, Fraud, and Screening), Previous Corporate Escalation(s) or Higher Tier Experience is Desired
• Exceptional Verbal and Written Communication Skills, Ability to Communicate and Articulate Thoughts Effectively, Exceptional Problem Solving, Multi-Tasking, and Organizational Skills, Demonstrated Negotiation and Conflict Management Skills
• Proficiency in System(s) Navigation, Proven Success Working in a Collaborative Team within a Fast-Paced, Highly Visible, Customer-Centric, and Focused Environment, Ability to Work Independently and Follow Direction(s) Related to the Job with Minimal Supervision

Get Hired and Enjoy the Following:

• Interact/Collaborate and Learn from Industry Experts
• Multiple Opportunities for Learning and Development
• Enjoy a Fun - and Competitive Working Environment

Work Location:

Concentrix UP Ayala Technohub