KYC Operations Analyst — Japanese (APAC Shift)

Citigroup Business Process Solutions Pte. Ltd.; Pateros; On-site; PHP 500,000 - 900,000; Full time

Job summary

Citigroup Business Process Solutions Pte. Ltd. in Taguig, Philippines, seeks a KYC Operations Analyst (Japanese Speaking) to support APAC shift. The role focuses on AML monitoring, governance, oversight and regulatory reporting within the KYC program.

The successful candidate will review client information, ensure regulatory compliance, and maintain accurate KYC documentation while coordinating with Compliance and Control teams.

Qualifications

• Bachelor’s/University degree or equivalent experience.
• 0-4 years related experience.
• Excellent Analytical skills.
• Good attention to details.

Responsibilities

• Conduct client profile reviews for customer accounts.
• Review all information and documentation ensuring compliance with local regulation and Citi standards.
• Update KYC forms and client profiles according to policy requirements.
• Follow up with clients to ensure information is received before due dates.
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process.
• Escalate and report control issues with transparency and in a timely manner.

Skills

Japanese language fluency

Analytical skills

Attention to detail

Business acumen

Regulatory knowledge

Risk management

Policy and procedure

Program management

Reporting

Escalation and referral

Education

Bachelor’s/University degree or equivalent experience

Job description

Citigroup Business Process Solutions Pte. Ltd. in Taguig, Philippines, seeks a KYC Operations Analyst (Japanese Speaking) to support APAC shift. The role focuses on AML monitoring, governance, oversight and regulatory reporting within the KYC program.

The successful candidate will review client information, ensure regulatory compliance, and maintain accurate KYC documentation while coordinating with Compliance and Control teams.