KYC Onboarding & Compliance Specialist

Playtime Entertainment Corp.; Taguig; On-site; PHP 350,000 - 520,000; Full time

Job summary

Playtime Entertainment Corp. in Taguig is seeking a detail-oriented KYC Specialist to support client onboarding and document verification.

You will collect KYC documents, answer questions, and provide updates on verifications to clients via phone, email, or chat. You will verify identities, ensure compliance with local and international standards, maintain records with data protection in mind, monitor document expiry, and flag risks.

Responsibilities

• Collect identity documents
• Verify the authenticity and validity of documents.
• Ensure documents meet local and international regulatory standards.
• Accurately input customer information into internal systems.
• Maintain up-to-date records in line with data protection policies.
• Track document expiry and trigger re-verification processes when needed.
• Flag suspicious activities or inconsistencies for further investigation.
• Liaise with compliance and risk departments when necessary.
• Stay updated on KYC regulations, AML policies, and other compliance requirements.
• Identify common customer issues and suggest process improvements.
• Help in streamlining KYC onboarding workflows.

Job description

Playtime Entertainment Corp. in Taguig is seeking a detail-oriented KYC Specialist to support client onboarding and document verification.

You will collect KYC documents, answer questions, and provide updates on verifications to clients via phone, email, or chat. You will verify identities, ensure compliance with local and international standards, maintain records with data protection in mind, monitor document expiry, and flag risks.