About GoTyme
GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme's globally proven digital banking technology and hands-on experience building South Africa's leading digital bank, TymeBank, one of the fastest-growing digital banks in the world today.
At GoTyme, we have embarked on a journey to democratize financial services and bring next-level banking to the Philippines.
About the role
The Influencer and Community Engagement Lead owns GoTyme Bank's influencer and community strategy: from understanding who the taste-makers and taste-followers are, to building and maintaining relationships with them, to making sure every influencer engagement is chosen, briefed, and measured in a way that actually moves the brand forward. This role manages a talent mix spanning nano, micro, and mega influencers (eventually celebrities) as well as everyday individuals and communities, across categories like lifestyle, tech, family, food & beverage, fashion, and beauty. The KOL Lead also owns the annual influencer strategy, budget allocation, and execution to scale across GoTyme Bank's always on and launch campaigns.
Influencer & Community Landscape
- Maintain a strong, current understanding of key influencers and communities - who the taste-makers are, who the taste-followers are, and how each group communicates and uses their platform.
- Build and maintain the right connections, and know how to reach out to them effectively.
- Stay current on social media trends and how people communicate across platforms.
Content Briefing & Campaign Support
- Develop different types of briefs suited to different content formats and campaign needs.
- Understand how influencers contribute to a campaign's overall content strategy and integrate them effectively.
Influencer Selection & Effectiveness
- Choose influencers that are the right fit for the brand and the campaign - assessing reach, follower alignment with GoTyme's target audience, and content quality.
- Analyze engagement, impressions, and reach data to judge effectiveness, and use that data to keep improving selection.
- Bring creativity to how GoTyme Bank engages with influencers, beyond standard sponsored posts.
Relationship & Talent Management
- Build long-term relationships with influencers rather than one-off transactions.
- Manage a mix of nano, micro, and mega influencers, with a growing need to manage celebrity talent as the brand scales.
- Also manage everyday individuals and communities, not just professional influencers.
Community & Category Coverage
- Maintain a solid understanding of the different communities GoTyme needs to reach across categories - lifestyle, tech, family, food & beverage, fashion, beauty, and others as the brand expands.
- Know how to tailor influencer approach to each category and cohort.
Reputation & Risk Management
- Stay aware of issues involving specific influencers and how public sentiment toward them could affect GoTyme Bank's brand reputation.
- Flag and manage risk proactively before it becomes a brand issue.
Project & Agency Management
- Project-manage influencer campaigns end-to-end, including working with external agencies and analytics dashboards where needed.
- Plan and execute product seeding - developing the concept and deciding the right timing for each KOL seeding initiative.
Budget & Annual Strategy
- Own budget allocation for influencer initiatives throughout the year.
- Build the overall annual influencer strategy aligned with team objectives and KPIs.
- Choose the right talent mix to elevate the brand while staying within budget.
- Bachelor's degree in Marketing, Communications, or related field.
- Minimum 3-5 years of experience in influencer/KOL marketing, social media, or talent management, preferably in fintech, tech, or consumer B2C.
- Experience managing a mix of influencer tiers (nano to mega), with exposure to celebrity talent management a plus.
- Proven experience with product seeding, content briefing, and campaign performance analysis.
- Experience managing budgets and building annual strategic plans.
- Strong project management skills and experience working with external agencies.