Junior Software Developer

SM Investments Corporation; Pasay; On-site; PHP 600,000 - 800,000; Full time

Job summary

A leading Philippine company is looking for a support specialist to provide assistance for its Loyalty and Membership platform. The role involves collaborating with product and build teams, resolving customer issues, and maintaining technical documentation. Expertise in platform applications and strong collaboration skills are essential for this position in Metro Manila.

Responsibilities

• Provide support for DAC's core Loyalty and Membership platform.
• Directly engage and collaborate with product and build teams to quickly resolve customer issues.
• Work with cross‑functional teams to deploy, test, and optimize platform applications.

Job description

SM is the leading Philippine company that is invested in market-leading businesses in retail, banking and property. It also invests in ventures that can capture the high growth opportunities in the emerging Philippine economy.

Responsibilities

• Provide support for DAC's core Loyalty and Membership platform
• Directly engage and collaborate with product and build teams to quickly resolve customer issues or reported bugs.
• Work closely with collaborative cross‑functional teams to deploy, test and optimize platform applications and services.
• Prioritize, engage and respond to support inquiries regarding product, functionality, performance and security.
• Develop, author, and maintain internal and customer‑facing technical documentation for the platform managed.
• Compile, prioritize, and report feature requests for product direction and implementation.