Junior Information Security Analyst (For Internship Program)

Amadeus; Philippines; On-site; PHP 201,000 - 312,000; Full time

Job summary

Amadeus is seeking a motivated Cybersecurity Intern to join our Global Security Operations Center (GSOC). This internship focuses on practical knowledge, security operations discipline, documentation, and professional work habits, with hands-on exposure in a controlled learning environment.

You will complete onboarding, shadow investigations with surveillance of triage and evidence gathering, and contribute to knowledge‑base improvements and reporting dashboards.

Qualifications

• Currently pursuing a Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Cybersecurity, or Information Systems.
• Basic understanding of networking, operating systems, cybersecurity concepts, cloud/security monitoring concepts, and incident response fundamentals.
• Strong analytical thinking, communication, documentation, and teamwork skills.
• Strong confidentiality discipline and a genuine willingness to learn.
• Eagerness to learn tools such as SIEM, EDR, ticketing, and knowledge‑base platforms in a supervised environment.

Responsibilities

• GSOC Workflow Familiarization & Security Operations Orientation complete onboarding and training.
• Shadow analysts during investigations, observe triage, evidence gathering, and escalations.
• Review and improve operational documentation, update SOPs and knowledge articles.
• Support metrics collection, validation, and reporting; create dashboards and identify trends.
• Explore approved AI use cases for operations and draft summaries using AI tools.

Skills

Analytical thinking

Communication

Documentation

Teamwork

Confidentiality discipline

Willingness to learn

Education

Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Cybersecurity, or Information Systems

Tools

SIEM

EDR

Ticketing systems

Knowledge-base platforms

Job description

Job Title Junior Information Security Analyst (For Internship Program)

About the Role

We are looking for a motivated Cybersecurity Intern to join our Global Security Operations Center (GSOC). This is a structured, supervised internship focused on practical knowledge, security operations discipline, documentation, and professional work habits. You will gain hands‑on exposure to real-world security operations in a controlled learning environment.

What you will be doing:

1. GSOC Workflow Familiarization & Security Operations Orientation Complete GSOC onboarding and security awareness training. Review security policies and compliance requirements. Use ticketing and knowledge-base tools under supervision. Observe alert triage and escalation workflows.
2. Supervised Shadowing & Security Investigation Exposure Shadow analysts during investigations and case reviews. Observe triage, evidence gathering, and escalations. Join lessons‑learned sessions and shift handovers. Assist with case documentation under supervision.
3. Security Knowledge Base & Documentation Support Review and improve operational documentation. Identify gaps and update SOPs and knowledge articles. Convert content into user-friendly reference materials.
4. Security Metrics & Reporting Support Support metrics collection, validation, and reporting. Perform data cleanup and quality checks. Create reporting visualizations and dashboards; identify trends.
5. AI-Assisted Security Operations Learning Explore approved AI use cases for operations. Validate AI-generated content against documentation standards. Draft articles/summaries using AI tools and recommend effective prompts.

What we need:

• Currently pursuing a Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Cybersecurity, or Information Systems.
• Basic understanding of networking, operating systems, cybersecurity concepts, cloud/security monitoring concepts, and incident response fundamentals.
• Strong analytical thinking, communication, documentation, and teamwork skills.
• Strong confidentiality discipline and a genuine willingness to learn.
• Eagerness to learn tools such as SIEM, EDR, ticketing, and knowledge‑base platforms in a supervised, access‑controlled manner.

What You'll Deliver (Capstone Outputs): Completed onboarding checklist, learning journal, GSOC workflow summary, incident lifecycle process map, case review templates, observation reports, documentation gap analysis, updated knowledge‑base articles, metrics/dashboard reports, and an AI use‑case assessment.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.

We are Amadeus and we make travel work better for everyone, everywhere. As part of our global team of 20,000+ passionate team members across 100+ locations, you’ll join a community united by a love for travel and technology. We’re not just shaping the future of travel; we’re using it as a force for good, enriching lives and supporting our planet. Here, you’ll be free to innovate and grow with driven colleagues. Join us on a journey where you will help us bring the world closer!