Junior Compliance Lead

eFlexervices; Baguio; Hybrid; PHP 800,000 - 1,000,000; Full time

Job summary

A leading BPO company in Baguio is seeking a Junior Compliance Lead to support adherence to regulatory standards. This role involves managing compliance policies and facilitating audits, requiring an individual with a strong understanding of SOC 2, ISO 27001, and GDPR regulations. The position offers competitive compensation, a flexible work-from-home option for those outside Baguio, and opportunities for growth within the company.

Benefits

Competitive salary and benefits package

Comprehensive HMO coverage

Flexible vacation and sick leaves

Work-from-home options

Growth opportunities

Qualifications

• 2+ years in compliance, audit, privacy, or information security.
• Knowledge of SOC 2, ISO 27001, HIPAA, and GDPR frameworks.
• Detail-oriented and able to influence across departments.

Responsibilities

• Support the compliance strategy and continuous readiness for required frameworks.
• Manage and update compliance policies and procedures.
• Coordinate with auditors and ensure timely collection of evidence.

Skills

Understanding of SOC 2, ISO 27001, HIPAA, GDPR

Experience with compliance management platforms

Analytical and problem-solving skills

Strong communication skills

Education

Bachelor's degree in Law, IT, Business, Cybersecurity, or related field

Tools

Compliance management platforms (e.g., Vanta, Secureframe, Drata)

Job description

Who We Are

eFlexervices is a BPO company with a legacy spanning 24 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

What We Are Looking For

We are empowering junior talent to deliver quality and performance in the critical area of security compliance. Join us in shaping success and making a tangible impact.

The Junior Compliance Lead supports the crucial work of maintaining eFlex's adherence to various regulatory and industry standards, including SOC 2, ISO 27001, HIPAA, and GDPR. This multifaceted position assists in executing the company's overall compliance strategy, preparing for external audits, and guaranteeing that contractual and regulatory obligations are consistently fulfilled. Furthermore, this role is key to supporting eFlex's privacy and data protection efforts, safeguarding sensitive information, and fostering a culture of data security.

What You'll Be Doing

• Support the compliance strategy and continuous readiness for all required frameworks.
• Assist as the Data Protection Officer for GDPR and oversee HIPAA privacy requirements.
• Manage and update compliance policies, procedures, and documentation.
• Coordinate with auditors and ensure all evidence is collected on time.
• Support vendor risk management and ensure compliance clauses are in place.
• Monitor regulatory changes and update internal policies accordingly.
• Assist in cross-department coordination for compliance initiatives.
• Report compliance status to executive leadership.

Core Requirements And Qualifications

Must-Have Requirements

• Demonstrated ability to differentiate between SOC 2, ISO 27001, HIPAA, and GDPR, understand their respective requirements, and be capable of supporting the development of policies aligned with these standards.
• Experience using compliance management platforms such as Vanta—or similar tools (e.g., Secureframe, Drata) that support framework-based policy development and implementation is a must-have requirement.

Foundational Qualifications

• Bachelor's degree in Law, IT, Business, Cybersecurity, or a related field.
• 2+ years in compliance, audit, privacy, or information security, or equivalent strong foundational knowledge and a genuine capacity for growth.
• Knowledge of SOC 2, ISO 27001, HIPAA, and GDPR frameworks.
• Relevant security certifications such as Security+, CISA, CRISC, CISM, CISSP (Preferred).
• Detail-oriented, proactive, and able to influence across departments.
• Strong analytical and problem-solving skills.
• Strong communication skills.
• Capable of handling sensitive information with discretion.

Benefits And Perks

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
• Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
• Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
• Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
• Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!