IT Specialist - Security Operations Center, IT Security

DSV Global Transport and Logistics; Parañaque; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

DSV Global Transport and Logistics is seeking a Security Operations Center professional to monitor, investigate, and respond to IT security incidents. The role requires strong communication with technical and operational teams and the ability to maintain comprehensive incident documentation.

You will act as the primary contact for security incidents, perform daily monitoring, and help improve SOC capabilities across tools like SIEM, EDR, and SOAR.

Qualifications

• Experience in security operations and SOC responsibilities.
• Acts as primary contact for IT security incidents.
• Maintains documentation of security activities and knowledge base.

Responsibilities

• Demonstrates effective communication with technical and operational stakeholders.
• Serves as SPOC for assigned IT security incidents.
• Performs daily security incident monitoring, investigation, and handling activities.
• Evaluates threats, vulnerabilities, and risks to support incident response and remediation.
• Escalates threats and incidents per procedures.
• Supports incident reporting, documentation, and case management.
• Maintains proficiency with SIEM, EDR, Email Security, Web Proxy, Vulnerability Management, and SOAR.

Skills

Communication skills

Incident response

Threat monitoring

Documentation

Team mentoring

Professionalism

Tools

SIEM

EDR

SOAR

Email Security

Web Proxy

Vulnerability Management

Job description

1. Demonstrates effective communication skills across technical and operational stakeholders.
2. Serves as the primary point of contact (SPOC) for assigned IT security incidents.
3. Performs daily security incident monitoring, investigation, and handling activities.
4. Evaluates technical threats, vulnerabilities, and risks to support incident response and remediation efforts.
5. Escalates security threats, risks, and incidents in accordance with established procedures.
6. Supports security incident reporting, documentation, and case management activities.
7. Maintains hands-on proficiency with security technologies, including SIEM, EDR, Email Security, Web Proxy, Vulnerability Management, and SOAR platforms.
8. Demonstrates a solid foundation in security concepts, including Network Security, Endpoint Security, Email Security, Cloud Security, MITRE ATT&CK, adversary TTPs, and vulnerability management.
9. Develops and maintains security monitoring and detection use cases within SIEM and related security platforms.
10. Manages or supports the administration, maintenance, and continuous improvement of one or more security-related systems.
11. Acts as a Subject Matter Expert (SME) in one or more assigned security tools, technologies, or domains.
12. Trains, guides, and provides technical knowledge sharing to Junior Specialists and team members within areas of expertise.
13. Demonstrates composure, professionalism, and accountability when handling high-priority and critical security incidents.
14. Maintains accurate and up-to-date documentation of work activities, processes, procedures, and technical knowledge.
15. Supports initiatives related to the enhancement and continuous development of SOC capabilities, processes, and services.
16. Demonstrates ownership of assigned responsibilities and takes initiative in identifying and addressing operational and security-related challenges.
17. Ensures compliance with internal policies, procedures, legal requirements, management directives, and intellectual property protection guidelines.
18. Demonstrates behaviors and attitudes consistent with company values and professional standards.
19. Maintains professional competency through continuous learning, training, certifications, and self-development activities.