IT Security Services Delivery Lead

Netrust Philippines Corporation; Makati; On-site; PHP 781,200 - 1,004,400; Full time

Job summary

A leading cybersecurity firm in Makati is seeking an experienced Operations Manager to oversee service delivery and lead technical teams. The ideal candidate should have at least 3 years of operations management experience in the IT sector and a Bachelor's degree in a related field. This full-time position offers an opportunity to contribute to significant projects and collaborate with a dedicated team.

Qualifications

• Minimum 3 years of experience in Operations Management with a focus on technical teams.
• Excellent communicator with strong interpersonal skills.
• Experience with performance monitoring tools and continuous improvement.

Responsibilities

• Lead and manage the Service Delivery Team and Security Operations Team.
• Ensure high quality installation and support of security products.
• Collaborate with multiple departments to enhance customer satisfaction.

Skills

Leadership

Technical Support

Project Management

Communication

Interpersonal Skills

Education

Bachelor’s Degree in IT/Computer Science

Job description

A leading cybersecurity firm in Makati is seeking an experienced Operations Manager to oversee service delivery and lead technical teams. The ideal candidate should have at least 3 years of operations management experience in the IT sector and a Bachelor's degree in a related field. This full-time position offers an opportunity to contribute to significant projects and collaborate with a dedicated team.