IT Operations Lead: 24x7 Infra, Security+ & TS Clearance

Titan Technologies; Parañaque; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

A technology solutions provider located in Metro Manila seeks an experienced IT Operations Manager to oversee IT systems and infrastructure in a 24/7 operational environment. Candidates should have over 7 years of management experience, along with ITIL v4 and Security+ certifications. This role involves ensuring operational excellence, system uptime, and leading technical teams, offering a chance to be part of an impactful organization focused on innovative solutions.

Qualifications

• 7+ years of experience managing IT operations and infrastructure environments.
• ITIL v4 Foundation certification required.
• Security+ certification; CISSP preferred.
• Active DoD Top Secret clearance with SCI eligibility.

Responsibilities

• Oversee O&M functions including systems administration and patch management.
• Supervise service desk operations and incident escalation.
• Maintain compliance with security standards.
• Develop runbooks, SOPs, and change control processes.
• Ensure continuity through disaster recovery planning.

Skills

ITIL-based management

Hands-on technical knowledge

Team leadership

Education

Bachelor's degree in a technical or business field

Tools

Azure

AWS

VMware

Job description

A technology solutions provider located in Metro Manila seeks an experienced IT Operations Manager to oversee IT systems and infrastructure in a 24/7 operational environment. Candidates should have over 7 years of management experience, along with ITIL v4 and Security+ certifications. This role involves ensuring operational excellence, system uptime, and leading technical teams, offering a chance to be part of an impactful organization focused on innovative solutions.