IT Infrastructure Engineer - Senior Manager

Hrtx; Taguig; On-site; PHP 4,653,868 - 6,399,069; Full time

Benefits offered by this job

Comprehensive benefits package

Global growth opportunities

Access to learning programs

Job summary

A global technology company is seeking an experienced IT Infrastructure Engineer - Senior Manager responsible for leading IT service operations and ensuring operational excellence. You will manage complex support, drive modernization initiatives, and partner with senior leadership for strategic alignment. Ideal candidates have over 12 years in technical management and proven leadership in infrastructure projects.

Qualifications

• 12+ years of technical management experience across core areas.
• 13+ years of overall industry experience.
• Minimum of 5 years leading people and managing teams.

Responsibilities

• Lead regional IT service operations ensuring high availability and operational excellence.
• Own and lead complex 2nd and 3rd tier support as a subject matter expert.
• Drive strategic initiatives to modernize infrastructure.

Skills

Active Directory Administration

Windows Server

VMware

Computer Networks, TCP/IP, Routing, Switching

Firewalls, WAN Optimization

Job description

About the job IT Infrastructure Engineer - Senior Manager

The Infrastructure Team is a global organization responsible for all critical infrastructure and cloud services, operating with a security- and automation-first mindset. We are at the forefront of enhancing our services, defining operational standards, and setting best practices across the companys infrastructure landscape.

Where You Come In

As a key leader in the Infrastructure Team, you will:

• Lead regional IT service operations, ensuring high availability, security, and operational excellence. You and your team will be held accountable for consistently delivering high-quality outcomes.
• Own and lead complex 2nd and 3rd tier support as a technical escalation point and subject matter expert across infrastructure platforms.
• Drive strategic initiatives to simplify and modernize infrastructure based on reduce, retire, re-platform principles.
• Partner with the Director of IT to maintain the IT roadmap, risk register, project plans, and service portfolio, ensuring they are always accurate and aligned with business goals.
• Lead regional IT projects, managing budgets, risks, timelines, and team deliverables.
• Prepare and deliver executive-level presentations and updates, showcasing excellent communication and influence at the senior leadership level.
• Work closely with Finance to ensure all initiatives are cost-effective, accurately budgeted, and demonstrate clear ROI and efficiency gains.
• Ensure full compliance with internal policies, procedures, and external regulationspersonally and across your team.

Must-Have Skills and Qualifications (Non-Negotiable)

• 12+ years of technical management experience across the following core areas:
  • Active Directory Administration
  • Windows Server (including Active Directory)
  • VMware
  • Computer Networks, TCP/IP, Routing, Switching
  • Firewalls, WAN Optimization
• 13+ years of overall industry experience
• Minimum of 58 years of experience leading people and managing teams
• Demonstrated ability to own, manage, and deliver infrastructure support and modernization projects at scale.

What Makes You Successful

• Strong sense of ownership and accountability in your leadership and technical execution.
• Exceptional problem-solving, critical thinking, and analytical skills.
• Proven ability to multi-task and prioritize in fast-paced environments while meeting deadlines.
• Superior interpersonal and communication skillsable to engage with technical and non-technical stakeholders at all levels.
• Strong collaborator with a track record of holding cross-functional teams accountable for successful delivery.
• Ability to troubleshoot and resolve complex infrastructure issues independently and effectively.

What Youll Get

• A front-row seat to life-changing CGM (Continuous Glucose Monitoring) technology
• A full and comprehensive benefits package.
• Global growth and career advancement opportunities.
• Access to learning programs and tuition reimbursement.
• A chance to join an innovative, mission-driven company with a strong commitment to its employees, customers, and communities.