IT Digital Technology Manager

Grifols, S.A; España; Hybrid; PHP 1,200,000 - 1,500,000; Full time

Benefits offered by this job

Flexible schedule

Hybrid work model

Permanent contract

Job summary

Grifols, S.A in Romblon, España is seeking an IT Digital Technology Manager to oversee and enhance the technology landscape supporting plasma donor centers. This permanent position is essential for maintaining digital services that are pivotal for the operation of donor centers.

The ideal candidate should possess a Bachelor's degree in computer science, fluent in English and Spanish, and have over 5 years of experience in plasma infrastructure environments. The role supports a hybrid work schedule, emphasizing leadership and collaboration.

Qualifications

• Minimum 5 years of experience in plasma infrastructure environments.
• Advanced English and Spanish communication skills.
• Solid understanding of IT frontend and backend infrastructure.

Responsibilities

• Oversee digital technology landscape for plasma donor centers.
• Manage service performance, stability, and availability of plasma technologies.
• Lead and develop the DTS plasma team.

Skills

Plasma infrastructure environments

Communication protocols

Leadership and team development

Problem-solving

Education

Bachelor’s degree in computer science or related field

Tools

ITSM frameworks

BECS systems

Apheresis devices

Job description

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well‑being of people around the world. We are leaders in plasma‑derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunities, fostering an inclusive environment where diversity makes us outstanding.

Help us lead one of the world’s largest pharmaceutical companies. We are a world leader in plasma‑derived medicines with a presence in more than 100 countries, and a growing global team of over 20,000 people. That’s why we need a IT Digital Technology Manager like you.

Mission

The IT Digital Technology Manager within Plasma Area serves a pivotal role in sustaining and advancing the technology landscape that supports plasma donor centers. This role is accountable for maintaining the reliability and performance of the digital technology services and infrastructure that are essential to operating our plasma donor centers, ensuring stable operations, minimizing disruptions, and enabling safe, efficient, and compliant collection activities.

Responsibilities

• Domain Management & Strategic Alignment
  • Oversee the digital technology landscape for plasma donor centers and ensure alignment with enterprise architecture and security.
  • Translate plasma operational needs into IT requirements and review infrastructure and integration standards.
  • Contribute to long‑term roadmaps for plasma technology and infrastructure.
• Lead and coordinate IT activities for plasma projects from planning through deployment.
• Align project requirements, timelines, and deliverables across plasma operations, CoC, MSP, and internal IT.
• Drive readiness, risk management, and smooth execution of all plasma initiatives.
• Service Delivery, Change & Operational Excellence
  • Manage day‑to‑day service performance, stability, and availability of plasma technologies.
  • Coordinate change, release, and deployment activities with the CoC and MSP.
  • Monitor service KPIs, resolve issues, and ensure effective incident and escalation handling.
• Vendor, Partner & Stakeholder Coordination
  • Serve as the primary interface between plasma operations, the CoC, the MSP, and internal IT.
  • Ensure vendors meet SLAs and operational commitments and validate MSP changes for production safety.
  • Facilitate requirements, communication, and governance input.
• Lead and develop the DTS plasma team to ensure strong operational capability.
• Maintain documentation, standards, and knowledge assets aligned with CoC frameworks.
• Foster a collaborative, service‑oriented, high‑accountability culture across teams and partners.

Who you are

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Technical Skills

• Bachelor’s degree in computer science, telecommunications, or a related field.
• Advanced English and Spanish communication skills (spoken and written).
• Minimum of 5 years of experience in plasma infrastructure environments, including BECS systems, donor center infrastructure, and integrations with apheresis devices.
• Solid understanding of plasma‑center technologies, IT frontend and backend infrastructure, networking, communication protocols, and monitoring practices.
• Knowledge of security and compliance practices, including secure policies, identity controls, and regulatory requirements.
• Experience working within ITSM frameworks (incident, change, release) and multi‑vendor delivery models (CoC, MSP).

Soft Skills

• Excellent leadership and team‑development capabilities with a focus on accountability and collaboration.
• Strong communication and stakeholder‑management skills across business, IT, and vendor partners.
• Relationship‑building skills that foster trust, alignment, and a positive service culture.
• High level of organization, prioritization, and execution discipline in a fast‑moving environment.
• Problem‑solving mindset with the ability to navigate ambiguity and drive decisions.

Benefits

Flexibility for U Program: Hybrid Model

Flexible schedule: Monday‑Thursday 7‑10 to 16‑19h and Friday 8‑15h (with the same flexible start time).

Contract of Employment: Permanent position.

Grifols is an equal opportunity employer. We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our selection process, please let us know when applying. We are here to help.