International Mobilisation & Visa Co-ordinator

MicroSourcing; Angeles; On-site; PHP 613,800 - 948,600; Full time

Benefits offered by this job

Healthcare coverage day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Competitive rewards

Career growth opportunities

Work-life harmony

Job summary

MicroSourcing is seeking an International Mobilisation & Visa Co-ordinator to manage end-to-end visa processing and candidate mobilisation from Clark, Pampanga. You will coordinate between migration agents, Australian clients, and internal teams, ensuring timely submissions and compliant documentation across multiple campaigns.

The role requires strong coordination, attention to detail, and the ability to support relocation logistics while maintaining a high-quality candidate experience in a

Qualifications

• Collect, review, and validate candidate documentation for visa lodgement.
• Prepare documentation for Subclass 482 nomination and visa applications.
• Ensure documentation meets DHA requirements and internal standards.
• Identify and resolve documentation gaps before submission.
• Maintain audit-ready records across candidate files for compliance.

Responsibilities

• Act as the primary coordination point between migration agents, Australian clients, and internal recruitment teams.
• Track application progress with migration agents and ensure timely submissions.
• Support BD teams with candidate and visa updates for client reporting.
• Attend client meetings to provide visa insights and pipeline visibility.
• Coordinate mobilisation logistics including travel bookings and arrival schedules.
• Monitor milestones and drive progress to avoid delays or expiry risks.
• Identify bottlenecks and contribute to process improvements for high-volume programs.

Job description

Position: International Mobilisation & Visa Co‑ordinator

Work setup: Hybrid | Day shift

Location: Clark, Pampanga

Why join MicroSourcing?

• Competitive Rewards: Above‑market compensation, healthcare coverage on day one including dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Participate in company‑sponsored events and activities to create a positive and engaging work environment
• Work‑Life Harmony: Flexible work arrangements that balance personal and professional life
• Career Growth: Continuous learning opportunities and career advancement pathways
• Inclusive Teamwork: A diverse team that celebrates individuality and fosters an inclusive culture

Visa Processing & Compliance

• Collect, review, and validate candidate documentation (passports, resumes, qualifications, licences) for completeness and accuracy prior to visa lodgement
• Prepare and compile documentation for Subclass 482 nomination and visa applications, including employment contracts, position descriptions and supporting evidence
• Ensure all documentation meets DHA requirements and internal compliance standards
• Proactively identify and resolve documentation gaps, inconsistencies, or risks before submission
• Maintain audit‑ready records across all candidate files to support internal and external compliance reviews

Stakeholder Management (Migration Agents, Clients & Internal Teams)

• Act as the primary coordination point between migration agents, Australian clients, and internal recruitment teams
• Liaise with migration agents to track application progress, elevate issues, and ensure timely submissions
• Support Australian Business Development teams with candidate and visa updates for client reporting and meetings
• Attend client meetings to provide visa insights, candidate readiness updates, and pipeline visibility
• Build strong working relationships with key stakeholders to ensure smooth delivery across multiple campaigns

Candidate Management & Experience

• Provide clear, structured guidance to candidates on visa processes, documentation requirements, timelines, and expectations
• Manage high volumes of candidates across multiple campaigns and tranches at different stages of the migration lifecycle
• Act as a key point of contact for candidates, ensuring a high‑quality, consistent candidate experience
• Support candidates through relocation, including coordination of flights, initial accommodation, and onboarding requirements
• Conduct regular post‑arrival check‑ins (up to 6 months) to support retention, engagement, and early issue resolution

End‑to‑End Process Coordination

• Coordinate all candidate requirements including:
• • Health assessments
  • Skills assessments
  • English language testing
  • Police clearances and other compliance checks
• Manage timelines across multiple parallel processes to align with visa lodgement and client start dates
• Monitor application milestones and proactively drive progress to avoid delays or expiry risks

Reporting, Forecasting & Pipeline Management

• Maintain accurate and up‑to‑date visa and candidate status reports across all active campaigns
• Track key milestones including application lodgement, approvals, mobilisation, and arrival dates
• Produce regular pipeline reports to support:
• • Workforce planning
  • Client forecasting
  • Revenue projections
• Identify bottlenecks in the process and recommend improvements to increase efficiency and throughput

Mobilisation & Arrival Planning

• Coordinate mobilisation logistics including travel bookings, arrival schedules, and initial accommodation
• Align candidate arrival timelines with client workforce requirements and project start dates
• Support onboarding readiness, including documentation, inductions, and compliance checks prior to site mobilisation

Risk Management & Escalation

• Proactively identify risks across visa processing, candidate readiness, or mobilisation timelines
• Escalate issues early to migration agents, clients, and internal stakeholders to minimise operational impact
• Monitor candidate wellbeing and employment conditions post‑arrival, escalating concerns where required

Process Improvement & Scalability

• Identify opportunities to improve processes, templates, and workflows to support high‑volume international recruitment programs
• Contribute to the development of standard operating procedures (SOPs) for offshore recruitment and visa coordination
• Support automation and system improvements (e.g., ATS integration, document tracking systems)

Core Competencies

• Leadership & Strategic Thinking
  • Understands and supports Stellar's vision, values and business objectives
  • Thinks and plans ahead
  • Questions existing processes and thinks innovatively to enhance organisational systems
  • Actively participates in decision making and incorporates outcomes into work plans
  • Considers the team when contributing to decision making
• Communication
  • Confidently presents messages in a clear and concise manner
  • Communicates in an appropriate, concise and professional manner in all forms of communication
  • Tailsor communication style and language to the audience
  • Pays close attention when listening to others and checks own understanding of conversations and instructions
  • Picks up on non-verbal cues and responds appropriately
  • Anticipates key concerns of the audience and takes action to find solutions
  • Contemplates different points and views; considers them in own thinking and argument
• Teamwork
  • Actively pursues collaborative working relationships and partnerships
  • Keeps team up-to-date with own tasks and projects
  • Seeks opportunities for learning, applies new knowledge and ideas, and shares them with others
  • Builds rapport and cooperation within and across teams to produce effective outcomes
  • Treats people with respect and courtesy and takes time to listen to colleagues and appreciate their needs and views
• Personal Drive & Integrity
  • Demonstrates and promotes Stellar's values and code of conduct
  • Displays high ethical and professional standards in all aspects of work and maintains a positive attitude and personal well‑being
  • Enthusiastically accepts tasks and initiates action; accepts responsibility for consequences of own behaviour
  • Seeks guidance and advice when required; takes responsibility for achieving objectives and progressing work
  • Is open to feedback and seeks development options for self based on strengths, capabilities, and weaknesses
• Customer Service
  • Understands and supports Stellar's commitment to customer service
  • Asks questions to ensure accurate understanding of client and candidate expectations and uses this to provide solutions
  • Responds promptly to customer needs/requests and follows through on commitments
  • Strives to meet agreed timelines and deliver on promises while maintaining quality of service despite time constraints
  • Seeks to understand and address service delivery issues promptly and implements effective solutions
• Prioritising and Planning
  • Manages work and monitors progress against set priorities, shows initiative and proactively steps in and does what is required
  • Takes personal responsibility for meeting objectives and alerts supervisor if work is behind schedule
  • Creates and actively maintains plans and schedules and reorganises if priorities change
  • Utilises resources available to ensure success
  • Develops plans for achieving individual KPIs

• Terms & conditions apply