Interim Retail Lead — Activewear & Guest Experience

Vuori; San Clemente; On-site; PHP 1,904,000 - 2,250,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is hiring an Interim Retail Assistant Store Manager of Community, San Clemente to lead and inspire a high-energy retail team. You will create memorable customer experiences, train staff, and uphold Vuori's brand standards while driving sales and maintaining inventory.

The role requires strong leadership, relationship-building, and a proactive approach to store operations. Hours include mornings/evenings with weekend availability; expect a fast-paced environment where you mentor the team,

Qualifications

• Available morning and/or evening, 8 hour shifts, 5 days/week, available at least 1 weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Responsibilities

• Create an unforgettable customer experience.
• Works with the sales team to ensure each customer receives the best experience possible.
• Takes ownership of the sales floor and sales team to ensure customer experience is the first priority.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
• Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events.
• Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team.
• Leads the team on the day to day operations of the store when the Store Manager is not in.
• Motivates the sales team and achieves sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Leads the team in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.
• Assists the Store Inventory Lead in the processing of all shipments of product, as well as inventory management.
• Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully.
• Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning.
• Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily.
• Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times
• Completes weekly manual restock and sends report to inventory management.
• Completes weekly cycle counts.
• Assists in processing weekly shipments.
• Ensures all store supplies are stocked and communicates needs on a monthly basis.
• Processes all online returns and defective products as needed and ships to the warehouse.
• Ensures all restock and destock is handled on a daily basis.
• Assists in keeping the backroom clean and bins organized.
• Manages the Aloha displays; refreshed and restocked weekly.
• Manages the mannequin refresh and checking one offs.
• Ensures all merchandising standards are happening on the floor.

Skills

Leadership

Customer service

Communication

Punctuality

Organization

Relationship building

Multitasking

Fast-paced adaptability

Job description

Vuori is hiring an Interim Retail Assistant Store Manager of Community, San Clemente to lead and inspire a high-energy retail team. You will create memorable customer experiences, train staff, and uphold Vuori's brand standards while driving sales and maintaining inventory.

The role requires strong leadership, relationship-building, and a proactive approach to store operations. Hours include mornings/evenings with weekend availability; expect a fast-paced environment where you mentor the team,