Insurance Advisor — Client Guidance & Claims (Night Shift)

Gratitude Philippines; Pasay; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading insurance firm in Pasay is seeking candidates for a role focused on evaluating insurance applications and assisting clients with coverage options. Ideal applicants will have a High School Diploma and 1-3 years in the insurance field. Strong communication skills and a detail-oriented nature are essential. This position requires willingness to work night shifts. Experience in international voice BPO and a Driver's License are advantages.

Qualifications

• 1-3 years of experience in insurance or related field is required.
• Must be willing to work night shifts.
• International voice BPO experience is a plus.

Responsibilities

• Evaluate insurance applications and assess risks.
• Provide guidance to clients on insurance coverage options and policies.
• Process claims and determine policy coverage.
• Maintain accurate records of client policies and correspondence.
• Assist in developing marketing strategies to attract new clients.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented mindset

Customer-focused mindset

Education

High School Diploma or equivalent

Job description

A leading insurance firm in Pasay is seeking candidates for a role focused on evaluating insurance applications and assisting clients with coverage options. Ideal applicants will have a High School Diploma and 1-3 years in the insurance field. Strong communication skills and a detail-oriented nature are essential. This position requires willingness to work night shifts. Experience in international voice BPO and a Driver's License are advantages.