Insights Analyst — Renewal Forecasts & Trends

Recooty; San Juan; On-site; PHP 400,000 - 600,000; Full time

Job summary

A technology company based in the Philippines is seeking an Insights Executive to transform customer and market data into actionable insights. You will track performance trends, forecast renewals, and identify upsell signals. The ideal candidate has a Bachelor's in Business Analytics and 1-2 years of experience in analytics or customer success support. Strong Excel skills and excellent communication are essential. This position offers opportunities for collaboration and strategic storytelling.

Qualifications

• 1-2 years’ experience in analytics or customer success support.

Responsibilities

• Maintain dashboards tracking renewal status and churn risk.
• Partner with Value Engineering to measure ROI and success outcomes.
• Identify customer, industry, and technology trends that impact renewals.

Skills

Strong Excel

Analytical discipline

Excellent communication

Data storytelling skills

Education

Bachelor’s degree in Business Analytics, Information Systems, or related field

Tools

CRM experience

Job description

A technology company based in the Philippines is seeking an Insights Executive to transform customer and market data into actionable insights. You will track performance trends, forecast renewals, and identify upsell signals. The ideal candidate has a Bachelor's in Business Analytics and 1-2 years of experience in analytics or customer success support. Strong Excel skills and excellent communication are essential. This position offers opportunities for collaboration and strategic storytelling.