Infrastructure and Network Administrator

Krayden, Inc.; Muntinlupa; On-site; PHP 600,000 - 900,000; Full time

Job summary

Krayden, Inc. is seeking an Infrastructure & Network Administrator to manage and improve the global infrastructure and network environment.

You will provide operational support for enterprise network, server, cloud, endpoint, and collaboration platforms across locations. Work closely with Security, Service Delivery, and Infrastructure Engineering to ensure reliable, secure technology services, support deployments, and drive continuous service improvement with follow-the-sun support.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3–6 years of experience supporting enterprise infrastructure and networks.
• Strong networking, Windows Server administration, virtualization, cloud, endpoint, and enterprise operations.
• Experience with Microsoft cloud technologies and automation, documentation, and process improvement.
• Strong analytical, troubleshooting, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced global support environment.

Responsibilities

• Administer enterprise networking, server, virtualization, cloud, endpoint, and workplace technology platforms.
• Support network connectivity, remote access, infrastructure availability, hardware deployments, and collaboration technologies.
• Assist with monitoring, patching, upgrades, and operational health.
• Create and maintain technical documentation, procedures, standards, and knowledge articles.
• Support office expansions, acquisitions, deployments, disaster recovery, and business continuity.
• Develop automation and scripting solutions to improve operational efficiency.

Skills

Networking

Windows Server

Virtualization

Cloud infrastructure

Automation scripting

Documentation

Communication

Education

Bachelor's degree in Information Technology, Computer Science, or equivalent

Tools

Fortinet Firewalls

FortiClient VPN

Microsoft 365

Windows Server

VMware

Active Directory & Group Policy

PowerShell

Job description

The Infrastructure & Network Administrator is responsible for the administration, support, and continuous improvement of Krayden's global infrastructure and network environment. This role provides operational support for enterprise network, server, cloud, endpoint, and collaboration platforms while helping ensure reliable, secure, and efficient technology services across all global locations.

The position partners closely with Infrastructure Engineering, Security, and Service Delivery to support daily operations, acquisitions, office expansions, technology deployments, and continuous service improvement while providing follow-the-sun operational support.

Overall Responsibilities

• Administer, maintain, and continuously improve Krayden's enterprise infrastructure and network platforms.
• Support enterprise network, server, cloud, endpoint, collaboration, and workplace technology services.
• Assist with infrastructure deployments, upgrades, office expansions, acquisitions, and technology integration activities.
• Develop automation, documentation, and standardized operational procedures that improve service quality and efficiency.
• Provide Tier II technical support and infrastructure escalation assistance while supporting Service Desk operations as needed.
• Contribute to infrastructure monitoring, operational resilience, capacity planning, and continuous service improvement.

Core Responsibilities

• Administer enterprise networking, server, virtualization, cloud, endpoint, and workplace technology platforms.
• Support network connectivity, remote access, infrastructure availability, hardware deployments, and collaboration technologies.
• Assist with infrastructure monitoring, system maintenance, patching, upgrades, and operational health.
• Create and maintain technical documentation, operational procedures, standards, and knowledge articles.
• Support office expansions, acquisitions, infrastructure deployments, disaster recovery activities, and business continuity initiatives.
• Develop automation and scripting solutions to improve operational efficiency and reduce manual administration.

Desired Qualifications

• Bachelor's degree in Information Technology, Computer Science, or equivalent professional experience.
• 3–6 years of experience supporting enterprise infrastructure and network environments.
• Strong understanding of networking, Windows Server administration, virtualization, cloud infrastructure, endpoint management, and enterprise operations.
• Experience supporting Microsoft cloud technologies and enterprise networking platforms. Experience with automation, documentation, and operational process improvement.
• Strong analytical, troubleshooting, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced global support environment.

Desired Technologies

Experience with one or more of the following technologies is preferred:

• Fortinet Firewalls
• FortiClient VPN
• Artificial Intelligence tools and processes
• Microsoft 365
• Windows Server
• VMware
• Active Directory & Group Policy
• PowerShell
• Technical ownership and accountability
• Collaboration across global teams
• Effective written and verbal communication
• Documentation and knowledge management
• Analytical problem solving
• Adaptability and continuous learning

Business Outcomes

Success in this role will contribute to:

• Reliable, secure, and highly available global infrastructure services.
• Increased operational capacity and standardized infrastructure support across all regions.
• Successful technology integration for acquisitions, office expansions, and business growth.
• Improved infrastructure resilience through standardized operations, documentation, and automation.
• Expanded follow-the-sun support through the Global Delivery Center.
• Strong partnership between Infrastructure Engineering, Security, and Service Delivery teams.