Information Technology Risk Officer 11 days ago

Wipro Philippines Inc.; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive Salary Package

Quarterly Performance Bonus

HMO on day 1 with free dependents

Job summary

Wipro Philippines Inc. is seeking an Information Technology Risk Officer to oversee risk governance, controls and compliance across multiple lines of business in a BPO/shared services environment.

The role requires 5–8 years of relevant experience, strong analytical skills, and proficiency in Excel/PowerPoint. You will maintain ISO 27001 controls, address data privacy requirements, and collaborate with stakeholders to strengthen the risk framework.

Qualifications

• Strong understanding of risk-management controls.
• 5–8 years of relevant experience as a Risk Officer in BPO/Shared Services.
• Excellent influencing and interpersonal skills.
• Proficient in Excel and PowerPoint.
• Demonstrates cross-cultural awareness and sensitivity.
• Experience in compliance and security-related activities preferred.
• Strong analytical and creative problem-solving abilities.
• Decisive with sound judgment.
• Good understanding of operations and quality processes.
• Mandatory Skills: Mortgage(Originations).

Responsibilities

• Ensure policies, processes, and standards identify, assess, measure, manage, and report risks including systemic operational risks.
• Provide oversight and ensure consistent implementation of control measures across multiple lines of business.
• Implement and monitor controls to ensure compliance with contractual risk requirements and maintain operational effectiveness.
• Investigate security incidents and support related investigations as needed.
• Build and maintain relationships with stakeholders involved in risk functions.
• Contribute to continuous personal development and skill enhancement.
• Serve as a reference for the risk management framework and business risk profile.
• Enforce policies to meet ISO 27001 and other applicable standards for existing accounts and new solutions.
• Maintain awareness of data privacy regulations (PCI-DSS, SSAE, HIPAA).
• Participate in location crisis-management forums and update leadership on risks.
• Align with Practice Head risk-management and operational-efficiency priorities.

Skills

Risk management controls

Influencing & interpersonal skills

Excel & PowerPoint

Cross-cultural awareness

Compliance & security activities

Analytical & problem solving

Decisiveness

Operations & quality processes

Education

Bachelor's degree

Job description

Job description:

Information Technology Risk Officer

Roles and Responsibilities:

Ensure that policies, processes, and standards are effectively established to identify, assess, measure, manage, and report risks, including systemic operational risks. This includes supporting the development and timely execution of robust remedial action plans.

• Provide oversight and ensure consistent implementation of control measures across multiple lines of business.
• Implement and monitor controls to ensure compliance with all contractual risk related requirements and maintain operational effectiveness.
• Investigate security incidents and support Ombuds related investigations, as needed.
• Build, develop and maintain strong working relationships with key stakeholders within customer organizations, particularly those involved in risk functions.
• Demonstrate commitment to continuous personal development and skill enhancement.
• Serve as a key point of reference for the risk management framework and business risk profile, providing guidance and decisions where appropriate.
• Enforce policies and procedures necessary to meet ISO 27001 requirements, as well as other applicable standards, for existing accounts and proposed solutions for new business.
• Maintain a strong understanding of data privacy regulations and controls, including PCI-DSS, SSAE and HIPAA.
• Actively participate in location crisis-management forums to update delivery leaders on ongoing situations, stay informed on evolving events, and highlight relevant risks as needed
• Align with the strategic risk-management and operational-efficiency priorities defined by the Practice Head, ensuring cohesive execution at the location level.

Qualifications:

• Strong understanding of risk-management controls.
• College Graduate atleast 5-6 years of relevant working experience as a Risk Officer within BPO/Shared Services industry
• Excellent influencing and interpersonal skills.
• Proficient in Excel and PowerPoint.
• Demonstrates strong cross-cultural awareness and sensitivity.
• Prior experience in compliance and security-related activities is preferred.
• Strong analytical and creative problem-solving abilities, with the capability to identify alternatives where established procedures may not exist.
• Decisive, with the ability to consistently make sound judgment calls.
• Good understanding and hands-on experience in operations and quality processes.
• Mandatory Skills: Mortgage(Originations) .
• Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We offer:

• Competitive Salary Package
• Quarterly Performance Bonus
• HMO on day 1 with free dependents