IKEA Food, Assistant Kitchen Production Manager, IKEA Pasay City

IKHEA LIGHTINGS, INC.; Pasay; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading global home furnishing retailer in Metro Manila is seeking a TEAM LEADER for IKEA Kitchen. This role involves managing a large team, ensuring customer satisfaction, and maintaining operational excellence. Candidates should have at least 3 years of leadership experience in a fast-paced food or retail environment. A passion for food and people is essential. This position offers numerous benefits and opportunities for personal and career development.

Benefits

Annual leave

Medical and Dental

Family & Community leave

Co-worker discount

Subsidized meals

Bonus program

Full training and inductions

Qualifications

• At least 3 years of experience managing a large team in a fast-paced food and/or retail environment.
• Experience with KPI-driven action plans.
• Good communication and interpersonal skills.

Responsibilities

• Ensure customer feedback is gathered and acted on.
• Contribute to the area’s action plan with your manager.
• Support relevant marketing and in-store activities.
• Maintain a clean and organized store area.

Skills

Leadership

Food safety (HACCP)

Communication skills

Sales-driven

Job description

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

About the job

Reporting to the Kitchen Food Manager, this TEAM LEADERroleis responsible forthe development of the IKEA business in his/her respective area of responsibility: IKEA Kitchen. He/Shestrives to make people smile while providing irresistible food offers in a welcoming atmosphere that gives the customers a good reason toreturn again.

Your assignment

• You always look at the store through the eyes of your customers and walk the store regularly. You have a daily dialogue with our customers to get continuous feedback about their experiences and to learn more about their needs and wants and thentake actionbased on their input;
• You have an overview of the store business plan and IKEA Food action plans, and you contribute to your area’s action plan by supporting your manager in implementing it with the team;
• You work with your manager to actively contribute and support relevant marketing and in-store activities;
• You ensure your area is efficientlymaintainedas well as clean, organised, attractive and inviting to provide a positive customer experience;
• You work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded asa great placeto work.

Qualification

Your profile

• You have at least 3 years relevant experience of working in a leadership role managing a large team in a fast-paced food and/or retail environment;
• You have experience of working with a KPI-driven action plan and are knowledgeable in food safety (HACCP) guidelines;
• You havegood communicationand interpersonal skills, able to lead, train, influence and collaborate with others;
• You are sales-driven, cost-conscious and passionate about food and people.

More Information

We offer many benefits at IKEA other than just having the opportunity to work for a global company! Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values, you will be entitled to great initiatives including Annual leave, Medical and Dental, Family & Community leave, Co-worker discount, subsidized meals in our Co-worker Restaurant, Bonus program, full training and inductions.

This role requires flexibility in work hours depending on store operational requirements. Working on public holidays and weekends.