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Benefits offered by this job
13th Month Pay
Comprehensive professional development leaves
Job summary
An educational institution located in Pasig is looking for an experienced Product Manager to lead post-launch management of their products. This role focuses on ensuring product stability, realizing value, and fostering continuous improvement in collaboration with cross-functional teams. Candidates should have over 5 years of experience in product management, particularly in post-launch support, and possess skills in project documentation and stakeholder engagement. A Bachelor's degree and familiarity with service management tools are required.
Qualifications
5+ years of experience in product management, focusing on post-launch support.
Experience creating product documentation and project scoping.
Strong understanding of incident and change management processes.
Responsibilities
Own the incident, problem, and change management lifecycle for products.
Conduct triage sessions to prioritize defects and enhancements.
Define and monitor SLAs and error budgets with DevOps teams.
Skills
Product management
Project scoping
Communication skills
Stakeholder management
Incident management
Problem-solving
Agile methodologies
SQL
Education
Bachelor's degree in Business, Computer Science, or related field
Tools
Jira Service Management
ServiceNow
Google Analytics 4
Amplitude
ClickUp
Job description
An educational institution located in Pasig is looking for an experienced Product Manager to lead post-launch management of their products. This role focuses on ensuring product stability, realizing value, and fostering continuous improvement in collaboration with cross-functional teams. Candidates should have over 5 years of experience in product management, particularly in post-launch support, and possess skills in project documentation and stakeholder engagement. A Bachelor's degree and familiarity with service management tools are required.