Hybrid Data Entry Specialist - Precise, KPI-Driven

eClerx Philippines, Inc.; Muntinlupa; Hybrid; PHP 240,000 - 360,000; Full time

Job summary

eClerx Philippines, Inc. seeks a detail-oriented Data Entry Specialist to accurately enter and update client data in internal systems. The role involves engaging with clients and internal teams to clarify requirements, resolve issues, and provide timely updates.

You will collaborate with colleagues, maintain data quality, and strive to exceed KPI goals while representing the company values in daily interactions. The position is hybrid, with 3 days onsite and 2 days work-from-home in Metro Manila.

Qualifications

• 1 year in similar role with proven accuracy in data entry.
• Preferably with Salesforce, File maker or Google My Business experience.
• Strong communication skills, with the ability to engage in both client-facing discussions and internal team collaborations.
• Detail-oriented, with the ability to accurately input complex data without error.
• Self-starter with the ability to manage time efficiently and stay focused on repetitive tasks.
• Comfortable working independently and proactively solving problems.
• Ability to express thoughts clearly and confidently in both written and verbal formats.
• Motivated and driven to achieve and exceed KPI goals
• Ability to represent the company values effectively in day-to-day interactions
• Excellent ethical standards and a commitment to acting with integrity and accountability.

Responsibilities

• Accurately enter and update client data into internal systems
• Actively engage in discussions to clarify requirements, resolve issues, and provide updates.
• Collaborate with team members via email and face to face meetings to ensure smooth data flow
• Participate in client-facing discussions to better understand their needs, ensuring data accuracy and relevance.
• Regularly communicate with partners to answer queries, gather additional information, or provide status updates on data-related requests.
• Demonstrate ability to perform repetitive, detail-oriented tasks without compromising quality or accuracy.
• Maintain a high level of focus and productivity, managing your own workload effectively and meeting deadlines.
• Use proactive thinking and self-motivation to identify improvements in data entry processes and offer solutions.
• Engage in team discussions, offering ideas and feedback to improve workflow and

Skills

Data entry accuracy

Salesforce

FileMaker

Google My Business

Client-facing communication

Written & verbal communication

Attention to detail

KPI orientation

Time management

Problem solving

Team collaboration

Independent work

Integrity & accountability

Education

College level/vocational/college graduate, preferred.

Job description

eClerx Philippines, Inc. seeks a detail-oriented Data Entry Specialist to accurately enter and update client data in internal systems. The role involves engaging with clients and internal teams to clarify requirements, resolve issues, and provide timely updates.

You will collaborate with colleagues, maintain data quality, and strive to exceed KPI goals while representing the company values in daily interactions. The position is hybrid, with 3 days onsite and 2 days work-from-home in Metro Manila.