Housing Support Specialist II: HERO (Housing Empowering Recovery from Opioids) Program- 6618

(CHR) Community Health Resources, Inc.; Las Piñas; On-site; PHP 100,000 - 400,000; Full time

Job summary

A health resources organization is seeking a Housing Support Specialist II to assist individuals in recovery from opioid use disorder. This role involves providing direct case management, assisting with benefit applications, and advocating for tenant rights. Qualified candidates should have a Bachelor's Degree and experience with homeless populations. Competitive compensation starts at $20.66/hr based on experience.

Qualifications

• 2 years’ experience working with homeless population or families.
• Valid driver’s license required.

Responsibilities

• Provide direct case management to support individuals in housing stability.
• Assist clients in completing applications for state benefits.
• Link clients to appropriate mental health and substance abuse services.
• Advocate with landlords for tenant rights and conflict resolution.
• Maintain documentation in compliance with agency standards.

Skills

Case management

Advocacy

Communication

Budgeting

Knowledge of housing law

Education

Bachelor's Degree in Human Services

Job description

Housing Support Specialist II: HERO (Housing Empowering Recovery from Opioids) Program- 6618

Job Category: Direct Care

Requisition Number: HOUSI006618

Posted: October 14, 2025 | Employment Type: Full-Time | Schedule: Monday-Friday 8AM-4:30PM, 9AM-5PM, Flexible

Location: Center Street II, 469 Center Street, Manchester, CT 06040

Program/Location: HERO (Housing Empowering Recovery from Opioids) - Region 4; Manchester, CT (*Service area covers DMHAS Region 4)

PC#: 3015

ABOUT THE PROGRAM

The HERO Program is a DMHAS‑led initiative funded by OSAC, aimed at supporting individuals in recovery from opioid use disorder (OUD). The program provides housing subsidies and intensive case management to individuals experiencing homelessness or housing instability who are at risk of opioid overdose or transitioning out of recovery or treatment programs. HERO staff offer flexible, community‑based support, including pre‑tenancy services such as housing searches and application assistance, followed by weekly case management—minimum monthly in‑home visits—to help participants stabilize in housing and build strong recovery support networks.

ABOUT THE POSITION

• Provide direct case management including establishing rapport, completing housing stabilization plans, skill teaching, advocacy and assistance around benefits, budgeting, treatment, medical services, employment, transportation, etc.
• Assist clients in completing applications for Husky, Social Security, State Supplements and other entitlements.
• Assist clients with access to job and vocational training.
• Link clients to appropriate mental health and/or substance abuse counseling and DCF services.
• Provide direct assistance in the form of security deposits and time‑limited rental assistance.
• Advocate with landlords for tenant rights; provide conflict resolution as needed.
• Demonstrate competency in age‑related or specialty issues and developmental needs for each population served.
• Provide outreach and community education.
• Liaise with homeless service providers, Coordinated Access networks, DCF, domestic violence service providers, CHR providers and courts to provide information about program access.
• Maintain program awareness within the community.
• Assist in understanding tenant rights and responsibilities, basic housing law, and conduct outcome surveys as required.
• Maintain documentation in compliance with agency and program standards.
• Participate in staff meetings, supervision, trainings and other meetings as assigned.
• Perform additional duties as required.

QUALIFICATIONS

• Education: Bachelor’s Degree required, concentration in Human Services preferred.
• Experience: 2 years’ experience working with homeless population or families.
• Licensure/Certification/Registration: Valid driver’s license.

Compensation*

Starting at $20.6586/hr minimum, commensurate upon experience.

CHR is an equal opportunity employer, and we encourage all to apply.

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