Hotel Reservations CSR (Onsite) – Email/Chat Support & Growth

Sapient Global Services; Pasig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading customer service provider in Metro Manila is seeking Customer Service Representatives for hotel reservations. This full-time role offers a salary up to ₱25,000 plus monthly commissions. Responsibilities include addressing customer concerns via various channels and ensuring accurate processing of orders. The position is open to high school graduates, ALS passers, and career shifters eager for growth and training opportunities. Enjoy perks like incentives, free coffee, and the chance for career advancement.

Benefits

Commission

Performance Bonus

Incentives

Free coffee & biscuits

Career growth opportunities

Qualifications

• High school graduates or fresh graduates are welcome.
• Willing to work onsite in Metro Manila.
• Career shifters and experienced CSR agents are welcome.

Responsibilities

• Handle customer concerns through voice and non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates accurately.

Skills

Good communication skills

Problem-solving skills

Education

High School Graduate (old curriculum)

ALS passers

Job description

A leading customer service provider in Metro Manila is seeking Customer Service Representatives for hotel reservations. This full-time role offers a salary up to ₱25,000 plus monthly commissions. Responsibilities include addressing customer concerns via various channels and ensuring accurate processing of orders. The position is open to high school graduates, ALS passers, and career shifters eager for growth and training opportunities. Enjoy perks like incentives, free coffee, and the chance for career advancement.