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A customer service company in Metro Manila is seeking a candidate to manage customer calls and inquiries. Responsibilities include providing timely responses, resolving complaints, and ensuring customer satisfaction. The ideal applicant is a High School graduate with excellent communication skills and a good understanding of computer usage. This position offers competitive salary and career advancement opportunities.
Responsible for handling large volumes of customer calls, the main duty is to provide accurate, timely, and helpful responses to inquiries. This includes resolving complaints, answering questions, guiding customers through processes, and ensuring that every interaction leaves the customer satisfied.