Helper

Internet Clinic; Palawan; On-site; PHP 240,000 - 340,000; Full time

Job summary

Internet Clinic is seeking a proactive customer support specialist to respond to inquiries via chat, email or phone, providing accurate product information, order status updates and technical assistance.

You will process online orders, verify payments, arrange shipping and track deliveries, while maintaining website content by updating descriptions, uploading images and managing inventory data to ensure accuracy and timeliness.

Qualifications

• Experience in customer service environments.
• Familiar with product information and order processes.
• Strong communication and problem-solving skills.

Responsibilities

• Respond to customer inquiries via chat, email, or phone.
• Provide product information and order status updates; offer technical support.
• Process online orders: verify payment, arrange shipping and track deliveries.
• Maintain website content: update descriptions, upload images, manage inventory information.

Skills

Customer service

Product knowledge

Order processing

Job description

Job Description

Respond to customer inquiries via chat, email, or phone, providing product information, order status updates, and technical support.

Process online orders, including verifying payment, arranging shipping, and tracking deliveries.

Maintain website content, such as updating product descriptions, uploading images, and managing inventory information.

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

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• withholds your ID
• requires you to provide a guarantee or collects property
• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations