Helper

Annette Resort and Events Place Opc - Rizal; Laguna; On-site; PHP 156,000 - 234,000; Full time

Job summary

A local hospitality provider in Laguna, Philippines, seeks a Guest Support Specialist to provide pre-arrival assistance and ensure a welcoming atmosphere. Candidates should have a high school diploma, be physically fit, and possess excellent communication skills. Flexibility in hours, including weekends, is essential for this role.

Qualifications

• High school diploma or equivalent; college-level education is a plus.
• Physically fit and able to lift and carry items up to 20kg.
• Good communication and interpersonal skills.
• Customer service-oriented and able to handle inquiries politely.
• Willingness to work flexible hours, including weekends and holidays.
• Ability to work in a fast-paced environment and multitask effectively.

Responsibilities

• Provides pre-arrival support for guests arriving on packages.
• Facilitates correspondence with guests.
• Handles the everyday needs of the guests.
• Creates a warm, friendly and welcoming atmosphere for all guests.

Skills

Good communication skills

Interpersonal skills

Customer service orientation

Ability to multitask

Education

High school diploma or equivalent

College-level education

Job description

Responsibilities

• Provides pre-arrival support for guests arriving on packages. Facilitates correspondence with guests. This individual performs an essential duty, handling the everyday needs of the guests. Creates a warm, friendly and welcoming atmosphere for all guests

Qualifications

• High school diploma or equivalent; college-level education is a plus.
• Physically fit and able to lift and carry items up to 20kg.
• Good communication and interpersonal skills.
• Customer service-oriented and able to handle inquiries politely.
• Willingness to work flexible hours, including weekends and holidays.
• Ability to work in a fast-paced environment and multitask effectively.