Helper

Lace Online Shop; Davao del Sur; On-site; PHP 100,000 - 400,000; Full time

Job summary

An online retail company based in Davao del Sur is looking for a dedicated individual to assist with product listings, manage customer inquiries, and handle order fulfillment. Candidates should have basic knowledge of e-commerce platforms and strong communication skills. This role requires the ability to work independently and stay organized in a fast-paced environment.

Qualifications

• Basic knowledge of e-commerce platforms (e.g., Shopify, Etsy, or Amazon) is preferred.
• Strong communication skills, both written and verbal, with a customer-oriented approach.
• Ability to work independently, stay organized, and manage multiple tasks in a fast-paced environment.

Responsibilities

• Assist with product listings, including uploading images, writing descriptions, and ensuring accurate pricing and inventory information.
• Handle customer inquiries via email or chat, providing prompt responses and resolving issues related to orders, products, or returns.
• Manage order fulfillment, including packaging, labeling, and ensuring timely shipping of products.

Skills

E-commerce platforms knowledge

Strong communication skills

Organizational skills

Job description

Responsibilities

• Assist with product listings, including uploading images, writing descriptions, and ensuring accurate pricing and inventory information.
• Handle customer inquiries via email or chat, providing prompt responses and resolving issues related to orders, products, or returns.
• Manage order fulfillment, including packaging, labeling, and ensuring timely shipping of products.

Qualifications

• Basic knowledge of e-commerce platforms (e.g., Shopify, Etsy, or Amazon) is preferred.
• Strong communication skills, both written and verbal, with a customer-oriented approach.
• Ability to work independently, stay organized, and manage multiple tasks in a fast-paced environment.