Healthcare QA Manager — Onsite Night Shift (BPO)

Global Group Innovative Services, Inc.; Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

A leading BPO service provider is seeking an experienced Healthcare QA Manager to lead quality assurance operations for healthcare accounts. Responsibilities include overseeing QA processes, managing teams, and ensuring compliance with quality standards. The ideal candidate has 4-5 years of experience in healthcare QA within a BPO environment and is ready to start immediately. This position requires working onsite during the night shift.

Qualifications

• 4–5 years experience as a QA Manager handling Healthcare accounts in BPO.
• Solid experience across multiple companies in healthcare QA operations.
• Strong knowledge of healthcare processes, compliance, and quality standards.

Responsibilities

• Oversee QA processes and ensure high-quality performance for healthcare accounts.
• Develop, implement, and maintain QA standards and best practices.
• Monitor team performance, provide feedback, and drive continuous improvement.

Skills

Healthcare QA operations

Team management

Healthcare compliance standards

Job description

A leading BPO service provider is seeking an experienced Healthcare QA Manager to lead quality assurance operations for healthcare accounts. Responsibilities include overseeing QA processes, managing teams, and ensuring compliance with quality standards. The ideal candidate has 4-5 years of experience in healthcare QA within a BPO environment and is ready to start immediately. This position requires working onsite during the night shift.