Healthcare Product Designer - Human-Centered (Remote)

Consult; Philippines; À distance; PHP 5 743 000 - 7 658 000; Plein temps

Résumé du poste

WRS Health is seeking a Human-Centered Design (HCD) Engineer to bridge user needs with technical execution in a healthcare setting. You will lead qualitative research, map journeys, and build interactive prototypes to ensure our EMR and practice management tools are intuitive and safe for physicians, clinical staff, billers, and patients.

You'll collaborate with product, engineering, and analytics teams in Agile environments, run usability tests, advocate for accessibility, and mentor teammates

Qualifications

• Education: Bachelor's or Master's in Human-Centered Design, Human-Factors Engineering, Interaction Design, Cognitive Psychology, or a related field.
• Experience: 3 to 6+ years in HCD, UX design, or user research, including enterprise or regulated-industry experience.
• Technical Skills: Proficiency in prototyping software (Figma, Sketch, or Adobe XD), qualitative research methodologies, usability testing frameworks, and Agile/Scrum delivery flows.
• Accessibility: Working knowledge of Section 508 and WCAG standards and how to apply them in practice.
• Core Competencies: Strong empathy, verbal storytelling, analytical problem-solving, and the ability to defend design decisions with data.
• A portfolio or case studies demonstrating end-to-end research, synthesis, prototyping, and measurable impact.

Responsabilités

• Conduct contextual inquiries, interviews, field observations, and surveys with physicians, clinical staff, billers, and patients to uncover explicit and latent needs.
• Translate research into personas, journey maps, service blueprints, and system workflows across clinical, operational, and billing processes.
• Facilitate cross-functional design workshops and build low- to high-fidelity wireframes and interactive prototypes in Figma, Sketch, or Adobe XD.
• Design AI-powered features (AI charting, AI agents) that keep clinicians in control and make AI output easy to review and correct.
• Plan, moderate, and analyze formative and summative usability tests to iterate on designs before and during development.
• Partner with product managers, business analysts, and engineers in Agile/Scrum teams to maintain design integrity from concept through release.
• Uphold accessibility standards (WCAG, Section 508) and HIPAA-safe research practices across all products.
• Build and scale WRS Health's HCD practice, including research operations, templates, and standards.
• Mentor designers and researchers, and coach teammates on human-centered methods.

Connaissances

Qualitative research

User journey mapping

Prototyping

Usability testing

Formation

Bachelor's/Master's in HCD/UX

Outils

Figma

Sketch

Adobe XD

Description du poste

WRS Health is seeking a Human-Centered Design (HCD) Engineer to bridge user needs with technical execution in a healthcare setting. You will lead qualitative research, map journeys, and build interactive prototypes to ensure our EMR and practice management tools are intuitive and safe for physicians, clinical staff, billers, and patients.

You'll collaborate with product, engineering, and analytics teams in Agile environments, run usability tests, advocate for accessibility, and mentor teammates