Healthcare Process Excellence Auditor – SLA & HIPAA Quality

eData Services US, L.L.C.; Taguig; On-site; PHP 500,000 - 800,000; Full time

Job summary

eData Services US, L.L.C. in the Philippines seeks an analytical Internal Process, Quality and TAT Auditor to join the Operational Excellence team. The role safeguards healthcare accounts by ensuring SLA attainment, HIPAA compliance, and high-quality work.

You will investigate root causes, fix bottlenecks, and drive continuous process improvements across teams, leveraging data skills to optimize performance and reliability in US healthcare workflows.

Qualifications

• Experience in process auditing and data analysis.
• Strong root-cause analysis and problem-solving skills.
• Familiarity with US healthcare workflows and HIPAA requirements.

Responsibilities

• Audit internal processes to ensure SLA attainment and HIPAA compliance.
• Identify bottlenecks and drive continuous process improvements.
• Collaborate across teams to optimize performance and reliability in US healthcare workflows.

Skills

Data analysis

Process auditing

SLA monitoring

Root cause analysis

Education

Bachelor's degree in related field

Tools

SQL

Excel

Tableau

Job description

eData Services US, L.L.C. in the Philippines seeks an analytical Internal Process, Quality and TAT Auditor to join the Operational Excellence team. The role safeguards healthcare accounts by ensuring SLA attainment, HIPAA compliance, and high-quality work.

You will investigate root causes, fix bottlenecks, and drive continuous process improvements across teams, leveraging data skills to optimize performance and reliability in US healthcare workflows.