Healthcare Customer Service Representative | TTEC Pasay | Up to ₱31,255 package

TTEC; Pasay; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative onsite to support customers with compassion and resolve their issues. You?ll handle incoming communications, research solutions, and apply product knowledge.

A high school diploma (or two years of college) and at least 6 months of customer service experience are required. TTEC offers career development, an inclusive culture, and a benefits package including PTO, tuition reimbursement, and health and wellness

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Computer skills

Product knowledge

Education

High School Grad

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers

• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• High School Graduate (Old Curriculum) or two years in college

• At least 6 months of customer service experience

• Recognize, apply and explain your product or service knowledge

• Computer experience

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.