Healthcare Benefits Support Specialist - Flexible Hours

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Incentives

Health Insurance (HMO)

Flexible Hours

Job summary

A recruitment outsourcing company in Taguig is looking for a Customer Service Representative. This full-time role requires no prior experience and is suitable for high school or college graduates. Responsibilities include managing customer inquiries about healthcare benefits, responding to calls, and educating clients about their plans. The company offers a supportive environment with flexible hours and a focus on employee recognition and benefits.

Qualifications

• Must be a high school or college graduate.
• No experience required.

Responsibilities

• Act as the first point of contact for healthcare inquiries.
• Respond to inbound and outbound calls professionally.
• Educate customers about their healthcare plan.
• Resolve billing discrepancies and claim status issues.
• Update and maintain accurate member account information.
• Document interaction details for record-keeping.
• Escalate complex issues to supervisors.

Education

High School Graduate

College Graduate

Job description

A recruitment outsourcing company in Taguig is looking for a Customer Service Representative. This full-time role requires no prior experience and is suitable for high school or college graduates. Responsibilities include managing customer inquiries about healthcare benefits, responding to calls, and educating clients about their plans. The company offers a supportive environment with flexible hours and a focus on employee recognition and benefits.