Healthcare Administrative Assistant (Part-time)

Staff4Me; Metro Manila; Remote; PHP 100,000 - 400,000; Part time

Job summary

A healthcare support company based in Metro Manila is seeking a part-time Healthcare Administrative Assistant to manage patient communications and coordinate with insurance providers. The ideal candidate should have experience in healthcare administration, be detail-oriented, and comfortable working independently in a remote setting. This role offers a flexible schedule, supporting approximately 25 hours per week.

Qualifications

• Experience in healthcare administration or similar roles.
• Medical scheduling experience preferred.
• Experience with medical billing, claims processing, and insurance verification.

Responsibilities

• Schedule and manage patient appointments.
• Contact insurance companies for follow-up.
• Document communications with patients and insurance carriers.

Skills

Attention to detail

Logical thinking

Communication skills

Time management

Education

1-2 years in healthcare administration

Tools

Microsoft Excel

EMR/EHR systems

Job description

We are seeking a detail-oriented and reliable Healthcare Administrative Assistant (PART-TIME) to support our healthcare operations remotely. This role involves managing patient communications, coordinating with insurance providers, and maintaining accurate records. The ideal candidate is organized, communicative, and comfortable working independently in a low-volume environment.

Key Responsibilities

• Schedule and manage patient appointments
• Answer inbound calls and return missed calls (volume may vary day to day)
• Contact insurance companies to follow up on claims and required documentation
• Follow provided scripts during patient and carrier interactions
• Document all communications with patients and insurance carriers

• Review and verify the accuracy and completeness of claim forms
• Use Excel to track patient visits, claim submission dates, and payment status

Preferred Skills & Traits

• Experience following up on insurance denials
• Strong attention to detail
• Logical and analytical thinking
• Clear and professional communication skills
• Ability to work independently and manage time effectively
• Familiarity with HIPAA compliance and patient confidentiality

Work schedule Monday to Friday 10-30 AM – 3-30 PM EST (25 hours per week)

Requirements

• 1-2 years of previous experience in healthcare administration or similar roles. Medical scheduling experience preferred.
• Experience with medical billing, claims processing, insurance verification will be preferred.
• Familiarity with EMR/EHR systems – HR
• Basic proficiency in Microsoft Excel
• Comfortable working remotely with minimal supervision
• Reliable internet connection and a quiet workspace
• Good communication skills in English (spoken and written)