Head of Quality Engineering & Digital Assurance

Globe Telecom; Pateros; On-site; PHP 2,000,000 - 4,000,000; Full time

Job summary

Globe Telecom, Inc. (Globe) is the leading telecommunications company in the Philippines, delivering cellular, broadband and data services. The QAE Head is a leadership role responsible for defining and driving the quality strategy across telco platforms and digital products.

This role ensures quality is embedded end-to-end—from requirements to production—while leading QA teams, setting standards, and partnering with engineering, product and operations to ship reliable experiences for customers.

Responsibilities

• Define and own the overall QA and test strategy for Digital Channels
• Establish quality standards, metrics, and KPIs
• Lead, mentor, and develop QA engineers and QA managers
• Drive test automation strategy and adoption
• Balance manual, automated, and exploratory testing
• Promote observability and reliability engineering

Job description

Globe Telecom, Inc. (Globe) is the leading telecommunications company in the Philippines, delivering cellular, broadband and data services. The QAE Head is a leadership role responsible for defining and driving the quality strategy across telco platforms and digital products.

This role ensures quality is embedded end-to-end—from requirements to production—while leading QA teams, setting standards, and partnering with engineering, product and operations to ship reliable experiences for customers.