Guest Service Specialist — Fast-Paced, Flexible Hours

Errx Recruitment Consulting; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment agency in Metro Manila is seeking a customer service staff member to provide excellent service and ensure guest satisfaction. Candidates must have a diploma and 1-3 years of experience in a similar role. Responsibilities include taking orders, maintaining cleanliness, and collaborating with kitchen staff. The role requires strong communication skills and the ability to work in a fast-paced environment.

Qualifications

• 1-3 years of experience in a similar role.
• Fast-paced environment with flexible hours.
• Standing for long periods is required.

Responsibilities

• Provide excellent customer service and ensure guest satisfaction.
• Take orders and serve food and beverages accurately.
• Maintain cleanliness and organization of the dining area.
• Collaborate with kitchen staff to ensure timely service.
• Handle cash and process payments efficiently.
• Respond to inquiries and offer menu recommendations.

Skills

Menu knowledge

POS operation

Food safety standards

Exceptional customer service

Strong communication

Patience and adaptability

Multitasking ability

Teamwork skills

Attention to detail

Education

Diploma

Job description

A recruitment agency in Metro Manila is seeking a customer service staff member to provide excellent service and ensure guest satisfaction. Candidates must have a diploma and 1-3 years of experience in a similar role. Responsibilities include taking orders, maintaining cleanliness, and collaborating with kitchen staff. The role requires strong communication skills and the ability to work in a fast-paced environment.