Guest Experience Supervisor - Housekeeping

Basic Staff Centre; Zambales; On-site; PHP 279,000 - 390,600; Full time

Job summary

A hospitality services company in Zambales, Philippines seeks a Housekeeping Supervisor to oversee daily housekeeping operations and ensure high standards of cleanliness. Responsibilities include training staff, inspecting areas, managing supplies, and resolving guest issues. The ideal candidate will have a Bachelor's degree in Hospitality Management and 3-5 years of housekeeping experience, including supervisory roles. Strong customer service and communication skills are essential.

Qualifications

• 3–5 years of experience in housekeeping, with at least 1 year in a supervisory role.
• Proactive and adaptive problem solver.
• Flexibility in work hours and schedules.

Responsibilities

• Oversee daily housekeeping operations to ensure high standards of cleanliness and guest satisfaction.
• Supervise and train housekeeping staff in proper cleaning techniques and safety protocols.
• Conduct regular inspections of guest rooms and public areas to maintain quality standards.
• Manage inventory of cleaning supplies and place orders when necessary.
• Handle guest inquiries and resolve issues in a timely manner.

Skills

Excellent customer service skills

Strong communication skills

Time management abilities

Education

Bachelor's degree in Hospitality Management or related field

Job description

A hospitality services company in Zambales, Philippines seeks a Housekeeping Supervisor to oversee daily housekeeping operations and ensure high standards of cleanliness. Responsibilities include training staff, inspecting areas, managing supplies, and resolving guest issues. The ideal candidate will have a Bachelor's degree in Hospitality Management and 3-5 years of housekeeping experience, including supervisory roles. Strong customer service and communication skills are essential.