Guest Experience Specialist - Fast-Paced Dining

SJBP Hospitality Group Inc.; San Juan; On-site; PHP 201,000 - 268,000; Full time

Job summary

SJBP Hospitality Group Inc. is seeking a courteous Server/Waiter to join our dining team in San Juan, Metro Manila. The role focuses on delivering excellent guest service and maintaining a welcoming dining area.

You will greet guests, take orders, relay requests to the kitchen, serve promptly, and ensure tables are clean and properly set. Weekend availability and teamwork are essential for smooth service.

Qualifications

• Must be at least 18 years old.
• Experience as a Server/Waiter in an F&B or restaurant is an advantage.
• Good communication and customer service skills.
• Pleasant personality and well-groomed appearance.
• Physically fit and able to stand for extended periods.
• Able to work in a fast-paced environment.
• Reliable, punctual and trustworthy.
• Willing to work on weekends and holidays.
• Team player.
• Willing to learn and follow company policies and procedures.

Responsibilities

• Greet and assist guests in a friendly and professional manner.
• Take customers' orders accurately and relay them to the kitchen/bar.
• Serve food and beverages promptly and properly.
• Ensure tables are clean, organized, and properly set.
• Check on guests regularly and attend to their needs.
• Handle customer requests and concerns professionally.
• Assist in maintaining cleanliness and orderliness of the dining area.
• Coordinate with the kitchen and other staff to ensure smooth service.
• Follow proper food safety, hygiene, and service standards.
• Perform other duties as assigned by the supervisor or management.

Skills

Customer service

Communication

Teamwork

Punctuality

Stamina

Grooming

Weekend availability

Learnability

Job description

SJBP Hospitality Group Inc. is seeking a courteous Server/Waiter to join our dining team in San Juan, Metro Manila. The role focuses on delivering excellent guest service and maintaining a welcoming dining area.

You will greet guests, take orders, relay requests to the kitchen, serve promptly, and ensure tables are clean and properly set. Weekend availability and teamwork are essential for smooth service.