Guest Experience Lead – Luxury Dining

UP CAP; Hinoba-an; On-site; PHP 201,000 - 312,000; Full time

Job summary

UP CAP is seeking a Service Associate to deliver exceptional dining experiences in a luxury setting. You will collaborate with the kitchen and management to ensure seamless, memorable meals and uphold high presentation standards.

The role emphasizes attentive service, strong communication, and the ability to multitask in a fast-paced environment, with shifts including evenings, weekends, and holidays.

Qualifications

• Degree in Hospitality Management, Business Administration, or a related field preferred.
• Culinary or food service management degree may be advantageous.
• Previous experience as a waiter or in a similar role in a luxury or high-end dining environment preferred.
• Strong communication and interpersonal skills with keen attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.
• Availability to work various shifts, including evenings, weekends, and holidays as required.

Responsibilities

• Delivering exceptional dining experiences to guests
• Ensuring each guest enjoys a seamless and memorable meal through attentive and personalized service
• Maintaining high standards of food and beverage presentation
• Collaborating with the kitchen and management team to exceed guest expectations

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Customer service

Education

Hospitality Management degree

Business Administration degree

Culinary or food service management degree advantageous

Job description

UP CAP is seeking a Service Associate to deliver exceptional dining experiences in a luxury setting. You will collaborate with the kitchen and management to ensure seamless, memorable meals and uphold high presentation standards.

The role emphasizes attentive service, strong communication, and the ability to multitask in a fast-paced environment, with shifts including evenings, weekends, and holidays.