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Job Description
Government Mandated Benefits
Reports to: Shift Supervisor and Branch Manager
Duties and Responsibilities:
- Provide friendly customer service by greeting guests, answering questions, and assisting with concerns.
- Accurately process orders and payments using the POS system (cash, card, other methods).
- Handle cash transactions and reconcile drawers at shift start/end.
- Maintain good knowledge of menu items, specials, and promotions to inform and upsell to customers.
- Ensure correct orders are entered and delivered.
- Keep workstation clean, organized, and professional.
- Coordinate with servers, kitchen staff, and management for smooth operations.
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