Guest Experience Associate — Quick-Service Counter

Frontline Sources and Allied Services, Inc.; Caloocan; On-site; PHP 138,000 - 193,000; Full time

Job summary

Frontline Sources and Allied Services, Inc. is seeking a Customer Service Associate to warmly greet customers, explain menu items, and handle inquiries or complaints. The role includes taking orders, operating the POS system, and processing payments.

The successful candidate will assemble take-out orders, restock supplies as needed, and ensure cleanliness of service areas and dining spaces. This position is based in Metro Manila, Caloocan, with on-site duties.

Responsibilities

• Greet customers warmly, explain menu items, and handle inquiries or complaints.
• Take customer orders accurately and operate the point-of-sale (POS) system or cash register.
• Collect cash, credit card, or digital payments and provide correct change.
• Package take-out food, prepare light beverages or side items, and pass completed orders from the kitchen to the customer.
• Monitor display cases and counter storage, refilling items like napkins, utensils, condiments, and packaged goods as needed.
• Wipe down counter tops, clean service areas, clear dining tables, and empty trash bins.

Job description

Frontline Sources and Allied Services, Inc. is seeking a Customer Service Associate to warmly greet customers, explain menu items, and handle inquiries or complaints. The role includes taking orders, operating the POS system, and processing payments.

The successful candidate will assemble take-out orders, restock supplies as needed, and ensure cleanliness of service areas and dining spaces. This position is based in Metro Manila, Caloocan, with on-site duties.