GRC Impact Analyst: Risk, Audit & Compliance

ResultsCX; Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

ResultsCX in Pasig, Philippines is seeking a Governance, Risk, & Compliance Associate to coordinate the ongoing enhancement of Security Risk and Control Assessment processes across IT GRC functions. You will support records management, information governance, risk management and IT audit to drive compliant operations.

You will analyze data, prepare metrics, and build relationships with internal business units, facilitating collaboration with auditors to ensure alignment with industry standards

Qualifications

• Bachelor's degree in Business Administration, Risk Management, Computer Science, Computer Security, Management Information or equivalent degrees.
• 2 to 4 years or more years as a Risk or Compliance Analyst, Security Administrator, Data Security Practitioner, or Systems Administrator.
• Training or experience in project management and exposure to high visibility projects.
• Experience working with multiple projects simultaneously is preferred.
• Excellent communication and people skills required.
• IT and Compliance auditing skills would be an asset.
• Project management and the availability to travel internationally.
• Attention to detail, project management skills and the ability to critically evaluate information, understand internal controls and challenge audit conclusions

Responsibilities

• Assist management in the documentation of internal controls to eliminate audit findings
• Prepare compliance audit data by compiling and analyzing information, by leveraging knowledge of the call center business as well as how Results operates
• Support departments by collecting and coordinating internal compliance data with auditors and various departments.
• Provide administrative support by implementing systems, procedures, and policies to complete projects in support of compliance auditors
• Execute compliance and security projects as directed by Compliance & Security Management and reports on the status of these as required
• Coordinate with IT and Compliance teams in support of client or Regulatory requirements
• Call center experience and understanding is preferred
• Participate and lead compliance report discussions with Management and Auditors
• Maintain concentration and focus to meet report deadline

Skills

Risk assessment

Compliance auditing

Data analysis

Documentation

Communication skills

Education

Bachelor's degree in Business Administration or related field

Risk Management

Computer Science or IT-related degree

Job description

ResultsCX in Pasig, Philippines is seeking a Governance, Risk, & Compliance Associate to coordinate the ongoing enhancement of Security Risk and Control Assessment processes across IT GRC functions. You will support records management, information governance, risk management and IT audit to drive compliant operations.

You will analyze data, prepare metrics, and build relationships with internal business units, facilitating collaboration with auditors to ensure alignment with industry standards